Collections Specialist

A company is looking for a Collections Specialist (Remote).

Key Responsibilities

Review accounts to identify past due balances and determine appropriate collections actions

Contact customers to offer payment assistance and manage service suspensions for nonpayment

Document customer interactions and process orders to restore services once payment is received

Required Qualifications

Graduation from an accredited High-School or GED equivalency program

Classes taken or graduation from an accredited college or university in Business Administration, Banking, Finance, or a related field

1-3 years of experience in customer service, contact center, or banking environment

Strong understanding of computer technology and cloud-based systems

Proficient in Microsoft Office (Excel, Word) and typing speed of 40 WPM or higher