Customer Service Representative

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.

Responsibilities :

• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.
• Handle product returns, warranty claims, and other customer-related issues with professionalism.
• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.
• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.
• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.

Requirements :

TalentMatch

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.