Lab Computing Analyst

Job Title :

• Lab Computing Analyst Location : 101 Customer Site Street, Albany, NY 12207 Duration : 3 Months Expected Hours : 40 hours per week Work Model : Onsite Pay Rate : $33.70 / hr Summary : Applies professional-level technical skill and judgment to provide non-routine technical support for computer / data center operations.
• Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
• Maintains access control, data integrity and file system security for the computer / data center environment.
• Monitors, tracks and records system performance and utilization metrics.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer / data center efficiency.
• May participate in development of information technology and infrastructure projects.
• May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
• May include company-wide, web-enabled solutions.

Job Responsibilities :

Analyze, identify, and implement enhancements, upgrades and / or solutions to improve overall desktop platform support in a timely manner Ensure adherence to client's corporate policies through periodic reporting and compliance programs Act as the technical support contact for instrument vendor Repair and troubleshoot instrument-related computers and escalate issues to the client infrastructure teams Provide technical support for new system validations and change management efforts Create and maintain a physical inventory of lab equipment, PCs, software, and any other information specified by the client Submit weekly Engineer reports to the team lead by COB on the last business day of the week Act as client Liaison for software / hardware related inquiries Participate in client team meetings Provide support across all Enterprise practices as required Demonstrate appropriate use of office equipment / software after training Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Working Environment :

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Compensation :