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Job DescriptionJob Description
We are hiring now!! www.semics.com
Position Type : Full Time
Job Title : Field Application and Service Engineer
Location : (a) Austin, Texas USA (b) Boise, Idaho USA (c) NY (d) San Jose (e) Mexico
Responsibilities :
- Ensure SEMICS’s product alignment with customer systems by collaborating directly with the customer's engineers and SEMICS sales, planning, and marketing teams
- Direct Customer support : Wafer Prober System Setup, Evaluation, Operation, Maintenance Training, Device setup Training, Troubleshooting Training
- Track and report program details, qualification plans. Be the focal point in addressing customer technical issues by driving resolution with the SEMICS team and communicating to the customer's representatives.
Requirement :
Bachelors in engineering or related degree with Electro- Mechanical aptitudeExperience at wafer testing in the semiconductor industry is a plus.Experience in a direct customer support role is a plus.Excellent communication skills, exceptional presentation skills. Ability to present technical information in writing, through emails and reports, or orally, to management, technical and non-technical audiences, and functional teams.A proven ability to set priorities, understand resource allocations, and drive teams to meet timelines.Ability to travel the US, Canada, Mexico, South KoreaPrefer US or Taiwan / China / Korean with H1B visa or Green card holder with English speaking.Desired Talents :
Creativity : Talents who can respond immediately to a changeable work environment though professional developmentChallenge : Talents with ambition and creative ideas about new goalsProfessionalism : Talents who can predict future needs to ensure customer satisfactionHarmony : Talents who achieve the best results through close cooperation with the organization other individualsPlease contact me if you are interest !! rogerlao@semics.com
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