Partner Operations Manager

Partner Operations Manager

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.

Envoy's Partner Operations Manager plays a pivotal role in shaping how our partner ecosystem runs day-to-day from systems and data, to processes and enablement. You'll own the operational backbone that powers Envoy's reseller and technology-partner programs, ensuring our tools, workflows, and insights scale with the business.

This role is both strategic and hands-on : you'll be building and refining the systems and processes that support partner success today while designing the operational foundation for tomorrow. You'll collaborate closely with Partner Management, Sales Operations, Enablement, Marketing, and Finance to ensure the partner motion runs smoothly, efficiently, and with measurable impact.

This is an onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ.

You Will

• Own and evolve partner-operations workflows, including onboarding, deal registration, MDF, and SPIFF programs, ensuring they are efficient, auditable, and scalable.
• Administer and improve the partner technology stack (Salesforce, PartnerStack, LMS, Outreach, etc.), building automation and reporting that enhance visibility and decision-making.
• Translate GTM objectives into operational plans, aligning partner-related processes and systems with company goals.
• Drive cross-functional execution with SalesOps, Finance, Legal, and Enablement to ensure partners and internal teams have clear, consistent processes.
• Build dashboards and reporting frameworks that surface insights on partner performance, pipeline influence, and program ROI.
• Document and continuously refine operating procedures, playbooks, and internal enablement materials to ensure alignment and repeatability.
• Identify and implement process improvements that reduce manual work and accelerate time-to-value for partners.
• Support quarterly business reviews (QBRs) with program data, trends, and insights that inform leadership decisions.
• Champion data quality and compliance, ensuring our systems reflect accurate and timely partner information.

You Have

You Are

You'll Get

If you're energized by building scalable systems, solving complex operational challenges, and enabling teams to do their best work, we'd love to have you on the journey.