Sales Training Manager

Sales Trainer

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups, a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognized.

The Sales Trainer supports and ensures the future success of the US Sales Organization in effectively selling Zimmer Biomet Knee, Hip, and Technology Data Solutions (TDS) products. The Trainer is a dynamic and nurturing individual who works in partnership with internal subject matter and learning experts to shape Sales Training curriculum and lead facilitation of internally designed trainings. The role leverages extensive orthopedic sales knowledge and experience to ensure that the Field is equipped with the necessary tools to effectively support and sell Zimmer Biomet's products. The ideal candidate for this position is someone who has a proven track record of success in medical device sales and a passion for seeing others succeed. In summary, this role requires an individual with exceptional communication skills, a passion for teaching and coaching, and a deep understanding of the orthopedic industry.

Partner with cross-functional stakeholders (Sales leaders, Downstream Marketing, Product Managers, and Global Learning & Development) to understand and address the needs of the ZB Sales Team in order to develop comprehensive training programs that address known gaps and align with the company's strategic vision. Communicate with stakeholders throughout the journey of program implementation via regular meetings, presentations, and reports to gauge expectations, provide progress updates, and solicit feedback for continuous improvement.

Serve as a subject matter expert for Knee, Hip, and TDS products, facilitating trainings that cover anatomy and pathology, product features and benefits, surgical techniques, clinical outcomes, and more. Establish and maintain partnerships with product, marketing, and commercial channels to ensure training content remains aligned with the dynamic nature of the business, including new product launches, product enhancements, market trends, etc.

Consult with interdepartmental teams, including Instructional Designers and Learning Consultants, to remain current in emergent, adult learning practices and ensure a program's value is measured aligned to key performance indicators, such as : satisfaction, sales growth, utilization, etc. Conceptualize and deliver blended learning experiences utilizing various modalities (eLearning, VR / MR, Classroom, Hands-On, Webinar, and Field Based), accommodating for various learning styles and maximizing knowledge transfer and retention.

Assess learner knowledge and skill acquisition utilizing a variety of quantitative and qualitative methodologies such as : pre- and post-tests, skill demonstrations, case presentations, role plays, and surveys. Provide constructive feedback and coaching to learners based on outputs. Ensure program application and facilitation is within budget by optimizing the use of resources and leveraging technology and innovation while maintaining high standards of quality and compliance with regulatory requirements. Train additional team members as trainers to improve team efficiency and effectiveness, broadening the reach of our team's training programs. Share best practices, provide mentorship and coaching, and facilitate train-the-trainer sessions to build a robust and scalable training infrastructure.

Advanced communication and facilitation skills with the ability to present complex information in a clear and engaging manner (verbal and written). Able to measure the impact of training and use feedback to improve the effectiveness of the training program through data analysis and evaluation. Proven budget management and resource optimization experience to deliver on department goals given constraints. Team-oriented visionary with the ability to inspire and motivate others. Passionate about equipping others to be successful. An innate problem solver; fosters a culture of continuous learning and improvement. Must be a highly organized, self-starter with experience managing projects with cross-functional stakeholders, competing priorities, and self-accountability to meet deadlines. Experience with Microsoft Office suite and other Communication tools, including Microsoft Teams for Project Management and Survey platforms. Strong knowledge of the orthopedic market, medical devices and preferably reconstructive products, surgical techniques, and clinical outcomes.

B.S. in Business Management, Sales, Marketing or a related field preferred. 7-10 years' experience required with a proven track record of facilitation skills or leading workshops, preferably in an orthopedic or medical device industry. Ideally, this person would have 5+ years of successful orthopedic sales experience and / or experience leading a sales team. Combinations of education and experience will be considered. This role has an annual salary range of $120,000-150,000 + bonus + benefits.