Talent.com
Client Escalations Specialist
Client Escalations SpecialistVirtualVocations • Hartford, Connecticut, United States
Client Escalations Specialist

Client Escalations Specialist

VirtualVocations • Hartford, Connecticut, United States
1 day ago
Job type
  • Full-time
Job description

A company is looking for a Client Escalations Specialist to ensure the resolution of client issues and enhance operational excellence.

Key Responsibilities

Act as the primary contact for upper-level support and de-escalate sensitive client situations

Proactively monitor and resolve problem jobs, prioritizing a high-quality client experience

Maintain accurate records within ServeManager and assist in onboarding new team members

Required Qualifications

3+ years in Customer Support, preferably in a Call Center; legal services industry familiarity is advantageous

Proficient in CRM tools and customer support software (e.g., Salesforce, Intercom)

Ability to thrive in a fast-paced environment with self-motivation and initiative

Strong time management and organizational skills with a proactive approach

Effective collaboration with diverse personalities across all organizational levels

Create a job alert for this search

Client Specialist • Hartford, Connecticut, United States

Related jobs
Client Access Specialist

Client Access Specialist

McCall Behavioral Health Network • Waterbury, CT, US
Full-time
The Client Access Specialist serves as an initial point of contact for incoming clients and is responsible for managing all referrals coming into the program along with various other duties.High Sc...Show more
Last updated: 2 days ago • Promoted
Client Services Consultant

Client Services Consultant

The Strickland Group • New Haven, CT, US
Full-time +1
Quick Apply
Client Services Consultant – Innovate, Lead, and Drive Success!.Are you a problem-solver, strategist, and leader who thrives on developing scalable solutions that drive growth and success ?.W...Show more
Last updated: 30+ days ago
Travel Outpatient Physical Therapist

Travel Outpatient Physical Therapist

AHS Staffing • Ludlow, MA, US
Full-time
AHS Staffing is seeking a travel Physical Therapist for a travel job in Ludlow, Massachusetts.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subject...Show more
Last updated: 30+ days ago • Promoted
Travel Physical Therapist

Travel Physical Therapist

Skyline Med Staff Allied • Wilbraham, MA, US
Full-time
Skyline Med Staff Allied is seeking a travel Physical Therapist for a travel job in Wilbraham, Massachusetts.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline M...Show more
Last updated: 30+ days ago • Promoted
Travel CT Tech - $2,734 to $3,055 per week in Rochester, CT

Travel CT Tech - $2,734 to $3,055 per week in Rochester, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Rochester, Connecticut!.Now Hiring : Allied Healthcare CT - Rochester, NY. Contact us for Pay Information.Actu...Show more
Last updated: 7 days ago • Promoted
Client Specialist

Client Specialist

Quantum Health • Hartford, CT, US
Permanent
This position is based in Hartford, Connecticut.Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization.We believe that no one sho...Show more
Last updated: 7 days ago • Promoted
Seasonal Tax Expert - Local

Seasonal Tax Expert - Local

Intuit • Old Saybrook, CT, US
Full-time
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show more
Last updated: 30+ days ago • Promoted
Client Specialist Key

Client Specialist Key

KnitWell Group • Canton, CT, US
Full-time +1
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories.Established in 1947, we are known for modern classic style that's both timeless and timely, fine qual...Show more
Last updated: 30+ days ago • Promoted
Travel CT Tech - $2,460 to $2,750 per week in Rochester, CT

Travel CT Tech - $2,460 to $2,750 per week in Rochester, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Rochester, Connecticut!.Now Hiring : Allied Healthcare CT - Rochester, NY. Contact us for Pay Information.Actu...Show more
Last updated: 7 days ago • Promoted
Client Benefits Specialist

Client Benefits Specialist

BHcare • North Branford, CT, US
Full-time
BHcare is a Certified Community Behavioral Health Clinic providing comprehensive services for individuals and families facing mental health, substance use, and domestic violence challenges.We belie...Show more
Last updated: 19 hours ago • Promoted • New!
Travel CT Tech - $1,663 to $1,859 per week in Pensacola, CT

Travel CT Tech - $1,663 to $1,859 per week in Pensacola, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Pensacola, Connecticut!.Now Hiring : Allied Healthcare CT - Pensacola, FL. Contact us for Pay Information.Actu...Show more
Last updated: 7 days ago • Promoted
Travel CT Tech - $2,734 to $3,055 per week in Wisconsin Rapids, CT

Travel CT Tech - $2,734 to $3,055 per week in Wisconsin Rapids, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Wisconsin Rapids, Connecticut, 53404!. Now Hiring : Allied Healthcare CT - Wisconsin Rapids, WI.Contact us for...Show more
Last updated: 7 days ago • Promoted
Client Care Specialist

Client Care Specialist

Companions and Homemakers • Farmington, CT, US
Full-time
Quick Apply
Job Summary The Client Care Specialist serves as the primary point of contact for private pay clients and caregivers within an assigned region. This role is responsible for building and maintaining ...Show more
Last updated: 2 days ago
Travel CT Tech - $2,533 to $2,814 per week in Honolulu, CT

Travel CT Tech - $2,533 to $2,814 per week in Honolulu, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Honolulu, Connecticut, 37013!.Now Hiring : Allied Healthcare CT - Honolulu, HI. Contact us for Pay Information...Show more
Last updated: 7 days ago • Promoted
Travel CT Tech - $1,663 to $1,859 per week in Kissimmee, CT

Travel CT Tech - $1,663 to $1,859 per week in Kissimmee, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Kissimmee, Connecticut!.Now Hiring : Allied Healthcare CT - Kissimmee, FL. Contact us for Pay Information.Actu...Show more
Last updated: 7 days ago • Promoted
Client Specialist-Somerset Square Glastonbury CT

Client Specialist-Somerset Square Glastonbury CT

KnitWell Group • Glastonbury, CT, US
Full-time +1
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories.Established in 1947, we are known for modern classic style that's both timeless and timely, fine qual...Show more
Last updated: 30+ days ago • Promoted
Client Specialist, Westfarms

Client Specialist, Westfarms

KnitWell Group • Farmington, CT, US
Full-time +1
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories.Established in 1947, we are known for modern classic style that's both timeless and timely, fine qual...Show more
Last updated: 7 days ago • Promoted
Travel CT Tech - $3,075 to $3,437 per week in Rochester, CT

Travel CT Tech - $3,075 to $3,437 per week in Rochester, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Rochester, Connecticut!.Now Hiring : Allied Healthcare CT - Rochester, NY. Contact us for Pay Information.Actu...Show more
Last updated: 7 days ago • Promoted
Client Specialist Key

Client Specialist Key

The Talbots Inc. • Canton, CT, US
Full-time +1
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories.Established in 1947, we are known for modern classic style that's both timeless and timely, fine qual...Show more
Last updated: 6 days ago • Promoted
Travel CT Tech - $1,663 to $1,859 per week in Ocala, CT

Travel CT Tech - $1,663 to $1,859 per week in Ocala, CT

AlliedTravelCareers • New Haven, Connecticut, US
Full-time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Ocala, Connecticut!.Now Hiring : Allied Healthcare CT - Ocala, FL. Contact us for Pay Information.Actual amoun...Show more
Last updated: 7 days ago • Promoted