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Production Manager

Production Manager

ServproWaldwick, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Production Manager

Join our Franchise as a Production Manager! We have a sincere drive toward the goal of helping make fire and water damage "Like it Never Even Happened"!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

Manage and complete jobs according to SERVPRO processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

Responsibilities

  • Explain processes and answer customer questions, as needed
  • Monitor, communicate, and respond to customer needs / concerns to ensure customer needs are met
  • Communicate clear expectations to Production Technicians and supervise their activities
  • Perform production processes as scheduled and ensure quality control
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
  • Resolve problems quickly as they arise
  • Manage job file documentation to ensure complete and accurate project details
  • Manage and control costs of production projects
  • Manage assets by protecting and using equipment and materials properly
  • Perform sales and marketing activities, including add-on sales and security checks

Qualifications

  • Effective written and oral communication
  • Experience in cleaning / restoration preferred
  • High school diploma / GED
  • IICRC certifications preferred
  • Ability to travel locally or out of state when necessary
  • Physical and Work Environment Requirements

  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing
  • Ability to climb ladders to assess work (e.g., attics)
  • Ability to assess work in tight spaces (e.g., crawls spaces under buildings)
  • All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

    Compensation : $65,000.00 - $75,000.00 per year

    Picture yourself here fulfilling your potential.

    At SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

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    Production Manager • Waldwick, NJ, US

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