Production Manager, Retail Kitting

About Twelve

Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. With deep expertise across global production, creative innovation, and sustainability, we turn bold ideas into elevated, high‑impact realities. Our clients—ranging from luxury fashion and beauty to leading lifestyle brands—trust us to deliver unforgettable experiences through beautifully executed product and packaging.

Job Summary

The Production Manager – Retail Kitting will manage the execution of retail kitting and fulfillment programs across our commercial retail sector. This role bridges creative development and operational execution, ensuring all programs are delivered on time, on budget, and to the highest quality standards. You’ll collaborate closely with cross‑functional partners – including packaging development, account management, logistics, and warehouse teams – to coordinate timelines, vendor communication, and overall production flow.

You will be a key partner in maintaining strategic vendor and brand relationships and identifying opportunities for improvement across process, cost, and service. This role requires a sharp eye for detail, strong project management capabilities, and the ability to problem‑solve in fast‑paced, high‑volume environments.

Key Responsibilities

Program & Production Management

• Manage and execute the production flow for kitting programs — from PO creation through fulfillment
• Oversee order processing, invoicing, and production tracking across multiple concurrent projects
• Maintain updated BOMs (Bill of Materials), kitting instructions, and project documentation for internal and warehouse partners via Monday
• Coordinate with vendors to ensure timely completion of all production milestones
• Review and approve vendor quotes, track COGS, and ensure program profitability in collaboration with the development team
• Monitor quality control and proactively identify potential risks that could affect timelines or client satisfaction
• Analyze product margins to identify areas for improvement and cost‑saving opportunities
• Collaborate with internal teams to ensure smooth coordination of packaging programs
• Facilitate communication between various departments to ensure alignment on project milestones

Kitting & Fulfillment Coordination

Logistics and Supply Chain Coordination

Client & Brand Communication

Qualifications

What you can expect

Salary : $80-$90k depending on experience

Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.

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