Patient Account Associate - Provider Enrollment - Remote- MUST RESIDE IN NC

Patient Account Associate - Provider Enrollment - Remote- MUST RESIDE IN NC

Record and generate variety of information pertaining to the patient revenue process. Accurate, high-performance level position requires certain degree of knowledge of complex rules and corresponding ability to apply these rules in the work environment to achieve desired outcomes.

Duties and Responsibilities of this Level :

• Fiscal Responsibility : Record or generate revenue by gathering and processing information that impacts the patient revenue process. Fiscal responsibility measured on high production levels, quality of work output, in compliance with established DUHS policy standards. May also be defined in terms of value of work portfolio assigned and / or revenue expectations.
• Customer Service : Initiate and develop relationships with customers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction.
• Clerical Duties : Operate general office equipment. Generates letters, works on spreadsheets; enters and sorts data. Scope of Authority : Work independently and has the ability to make decisions relative to individual work activities. Accountable for individual work activities. Work assignments defined by immediate supervisor or manager. Job does not require supervision of other employees in the unit.

Required Qualifications at this Level :

Distinguishing Characteristics of this Level : N / A

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Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.