Director of Strategic Portfolio Operations

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Director of Strategic Portfolio Operations is a key leadership role responsible for driving enterprise-wide planning, operational rhythms, and strategic alignment across the CTO organization and Lumen. This role serves as the connective tissue between product, engineering, and transformation teams, ensuring that quarterly planning, initiative intake, and portfolio dependencies are managed with precision and transparency. As a trusted partner to senior leadership, this leader will facilitate operational reviews, liaise with the Lumen Transformation Office, and enable disciplined execution of strategic priorities.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

Lead and coordinate quarterly planning cycles across CTO and partner organizations.

Manage intake processes for strategic initiatives, ensuring clarity, prioritization, and alignment with enterprise goals.

Partner with Finance, Strategy, and Transformation teams to ensure planning inputs and outputs are integrated across functions.

Facilitate monthly and quarterly operational reviews, business rhythms, and executive updates.

Establish and maintain governance models to support consistent execution and decision-making.

Drive accountability through structured reviews, retrospectives, and performance tracking.

Develop and maintain a executive level comprehensive view of cross-functional dependencies across the product and engineering portfolio.

Identify and mitigate risks related to delivery, resource constraints, and strategic alignment.

Enable proactive scenario planning and decision support for leadership.

Serve as the primary liaison to the Lumen Transformation Office, ensuring transparency and alignment across enterprise initiatives.

Translate transformation goals into actionable plans and track progress against key milestones.

Support change management efforts to drive adoption of new processes and tools.

What We Look For in a Candidate

Bachelor's degree in Business, Engineering, or related field; MBA or advanced degree preferred.

10+ years of experience in strategic planning, portfolio operations, or program management in a technology or enterprise environment.

Proven ability to lead cross-functional planning and governance processes.

Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha)

Strong understanding of enterprise transformation, planning cycles, and operational rhythms.

Exceptional communication, facilitation, and stakeholder management skills.

Experience working in matrixed organizations and driving alignment across diverse teams.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$149,084 - $198,779 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$156,539 - $208,718 in these states : CO HI MI MN NC NH NV OR RI

$163,993 - $218,657 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits (https : / / jobs.lumen.com / global / en / benefits-statement)

Bonus Structure

#LI-KG1

#LI-Remote

Requisition # : 340359

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https : / / jobs.lumen.com / i / global / en / faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10 / 30 / 2025