Sr. Digital Marketing Account Manager

Senior Account Manager

We are looking for an experienced, strategic, and results-driven Senior Account Manager to lead and grow a dedicated portfolio of high-value clients. In this role, you will serve as a trusted advisor, building long-term partnerships while driving measurable success across digital campaigns. This role is ideal for a seasoned professional who excels in client communication, thrives in fast-paced environments, and has a proven track record of elevating accounts to new levels of performance. You will be pivotal in driving client satisfaction, retention, and revenue growth, positioning our agency as the partner of choice for market-leading results.

Responsibilities

Manage high-value and key client accounts

Lead client communication and serve as the main point of contact between clients and our team

Communicate consistently, responsively, and proactively to the client's points of contact

Analyze campaign data and provide insights to clients regarding performance

Share new services and recommendations to clients in their best interest

Continuously monitor campaign performance and optimize campaigns as needed

Collaborate with internal team members to ensure client goals are met

Create monthly reports for clients summarizing campaign performance and next steps

Keep abreast of trends, changes, and competitor actions that might affect our clients, and highlight our expertise to build trust and potential impact on clients' campaigns

Effectively manage priorities and multiple projects within your client portfolio and for internal teams