Global Export Operations Manager (Manufacturing)

Overview

Global Parts & Export Operations Manager (Manufacturing) — Los Angeles, CA

Reports to : COO (Legacy)

WET (Design) is the world leader in awe-inspiring water and sensory installations, transforming public spaces from Dubai to Las Vegas. This role leads our global parts and export operations, connecting manufacturing to the world and ensuring each shipment is flawless.

Why this role matters

In this high-impact position, you turn complex technical requests from concept to reality, ensuring every quote, order, and delivery is accurate, compliant, and on time. Your work keeps our customers delighted, our features flawless, and our global reputation growing—while advancing your career at the heart of international manufacturing, logistics, and export innovation.

Key Outcomes (first 90–120 days)

• Quote cycle time : =2 business days standard, =5 days for technical alternates
• 100% export documentation compliance (CI / PL, HS codes, CoO, licenses)
• OTIF (On Time In Full) = 95%; zero preventable customs holds
• Pricing hygiene : validate / seed QuickBooks pricing for top 200 SKUs
• Clerk cross-trained for seamless PTO / coverage

Core Responsibilities

Required Qualifications

Preferred

KPIs

Quote speed & accuracy, OTIF, export document quality, customs holds, invoice lead time, DSO, RMA resolution, inventory & pricing hygiene

Apply today to help deliver world-class features globally. See more at www.wetdesign.com

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