Intern, Service

Job Summary

The Service Department at Aquarion is looking for an intern!

Principal Responsibilities

• Dispatching, assigning, and reviewing planned and emergent work for the EWC service team
• Dispatching emergencies to service technicians
• Responding to emails, calls, and Teams messages from peer departments and field staff
• Contacting customers regarding escalation questions, scheduling large meters changes, and rescheduling appointments
• Supporting the Periodic Meter Change program – Account reviews, Tag notification creation, manual letter launches, etc

Preferred Requirements

• Dispatching experience preferred, but not required
• Highly competent in Microsoft 365 applications, including SharePoint and Teams
• Excellent verbal and written communication skills
• Good time management and ability to work independently

Education/Certifications

• High School Diploma required
• Bachelor's degree in progress preferred, but not required

Salary

• This is a part-time, non-benefit eligible position. Assignment is approximately four to six months in length.
• The chosen candidate can work up to 29 hours each week between the hours of 8:00 a.m. and 4:30 p.m. (Monday through Friday).
• Hourly rate for this role will be $17.00/hour.