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Senior Manager, Planning and Performance

Senior Manager, Planning and Performance

KINDHarrisburg, PA, US
1 day ago
Job type
  • Full-time
Job description

Senior Manager, Planning and Performance

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

KIND seeks a Senior Manager, Planning and Performance (P&P) within the Strategic Performance & Evaluation department and reporting to a Deputy Director, Planning and Performance. The Senior Manager works closely with the Deputy Directors to ensure compliance monitoring, engage in proposal development and reporting, and coordinate better-informed data management. They strive to achieve sustainability and consistency in the delivery of excellent programming for the benefit of KIND's clients, staff, pro bono partners, and stakeholders. This is a remote position based from any location in the U.S. This position is contingent upon continued funding.

Essential Functions

  • Supports systems-oriented delivery of high-quality services across KIND's Global Legal Programs' functions.
  • Promotes baseline protocols for service delivery and ongoing monitoring.
  • Supervises, manages, coaches, and mentors Performance and Planning team members, as needed.
  • Reporting
  • Provides support for the Deputy Directors in developing, implementing, and maintaining comprehensive programmatic reports across all areas within Global Legal programs, including psychosocial services, legal technical assistance, and field management.
  • Assists the Deputy Directors in coordinating with KIND's Data and Program Technology team to develop essential data training programming and ongoing support.
  • Collaborates with finance to develop and monitor spend-down reports across funders to support the Deputy Directors, and other members of the Global Legal Programs senior leadership team in adjusting programming and driving strategic growth.
  • Manages a program of work that includes reviewing and editing regular reporting to key funders for assigned field offices, and, as needed, to support the Deputy Directors.
  • Compliance Monitoring
  • Assists in coordinating compliance monitoring, program assessment protocols, and tools across Global Legal programs staff and KIND's Data and Program Technology team.
  • Partners with the Strategic Performance and Evaluation teams to establish and maintain organizational standards for quality and performance.
  • Supports the Deputy Directors in the development and delivery of key documentation and training for field offices in government and other funding compliance.
  • Collaborates with the Deputy Directors to identify risks and opportunities across multiple department projects.
  • Program Development
  • Provides a review of renewal funding proposals from the KIND Development team for assigned field offices, and, as needed.
  • Owns the development of annual fellowship proposals and the application process.
  • Implements program planning that includes program conception and initiation, planning, execution, performance, compliance monitoring, and program close.

Qualifications and Requirements

  • Must have a J.D. and be admitted to a state bar.
  • Must be fully fluent in English.
  • Minimum of 4 years of experience in the immigration field, preferably including working with immigrant children or with survivors of abuse, human trafficking, or other trauma.
  • Minimum of 3 years of program management and compliance, supervising, and managing in a legal context; familiar with databases, including the use of systems to provide qualitative and quantitative analysis.
  • Minimum of 3 years of experience working closely with stakeholders at all levels of an organization and representing a department in meetings.
  • Ability to occasionally travel to field office locations as needed for specific meetings or events.
  • Excellent written and oral communication skills in English.
  • Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
  • Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
  • Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
  • Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
  • Committed to practicing and supporting wellbeing and a work-home life balance.
  • Experience working and communicating in a remote environment preferred but not required.
  • $99,362 - $124,203 a year

    Our Benefits

  • Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
  • Pre-tax flexible spending account (FSA) for both medical and dependent care.
  • Pre-tax transit and parking spending account.
  • Employer-paid life insurance and accidental death and dismemberment insurance.
  • Employer-paid short and long-term disability insurance.
  • For a complete list of benefits, please click here .

    Our Focus on Wellness

    KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.

    For more information regarding our Wellness initiatives please visit this link .

    Application Instructions

    To be considered for this role, please submit an employment application at supportkind.org / join-the-team , along with your resume and cover letter.

    Disclaimer : KIND is committed to an ethical recruitment and hiring process and maintains a firm "no fees" recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website : https : / / supportkind.org / join-the-team / kind-employment-practices / .

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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