Loan Servicing Specialist (Irvine)

Center Street Lending is one of the largest lenders for residential transition (fix / flip) and ground up loans for residential investors. Since its founding in 2010, Center Street has originated over $6.5 billion of fix / flip, ground-up, bridge and multi-family loans across 40 states. Center Street Lending provides expert guidance, fast approvals, speedy funding, and personalized in-house service that helps it retain one of the highest customer satisfaction ratings in the industry with 4.8 / 5.0 google stars. We provide tailored financial solutions designed to meet the unique needs of real estate developers and residential investors.

Center Street Lending is proud to be a registered Great Place to Work, listed on the 2025 #Inc 5000 list of fastest growing companies and featured in Scotsman Guides Top Lenders publication since 2023.

Website : www.centerstreetlending.com

Duties & Responsibilities

• This position will be responsible for the administrative duties of existing loans, including processing payments, generating, and posting payoffs
• Monitoring loan maturity dates and reaching out to customers as necessary
• A loan servicing specialist may also be responsible for initiating any necessary procedures for delinquent accounts. setting up or maintaining databases with loan records
• Perform a variety of clerical tasks (including data entry and updating loan files
• Prepare payoff statements and send to the customer
• Ensure all applicable loan documentation is uploaded to image repository system
• Handle loans that are complex in nature ensuring all documentation is complied with
• Answer questions pertaining to all areas of loan servicing including payment research, loan maturity, payoff amounts, cross collateralization agreements, etc.
• This position is responsible for maintaining and updating critical loan data within the servicing system
• Respond to phone calls / emails regarding questions on loan payment / transfer letters
• Maintain high levels of customer service at all times

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