College Network Developer

Classification Summary :

Under minimum supervision, performs work that is varied and difficult. Provides functional and empirical analysis related to the planning, design, installation, and implementation of the college / division network infrastructure.

Performs remedial maintenance of file servers and network devices including the restoration of hardware and software. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system.

Classification Standard Duties :

Provides functional and empirical analysis related to the planning, design, installation, and implementation of the college / division network infrastructure.

This involves infrastructure from the building to the core and the core to the Internet and Internet2. They provide connectivity and solutions to the departments within the college / division.

Provide solutions to other departments which may include integrating with third party technology providers. Works with end users and vendors to resolve network hardware / software issues.

May be assisted by entry / junior or intermediate level personnel. Analyzes college / division needs regarding use of network equipment and services, and provides planning, leadership, direction, and technical expertise network services.

Assists in strategic and long-range planning for campus network services. Identifies and coordinates all local campus network application services.

Provides advice and assistance and serves as a key resource person to system and campus administrators concerning network services facilities.

May develop and administer end user training to achieve efficient utilization of LAN / WAN. Oversees the supervision of personnel, which may include : technical oversight, work allocation, training,promotion and enforcement of internal procedures and controls and problem resolution;

evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.

Sustains current of knowledge with respect to relevant state-of-the-art technology, equipment, and / or systems. Performs miscellaneous job-related duties as assigned.

Required Education, Experience, Certification / License, Equivalency

Required Education : Bachelor's degree in a related field.; Required Experience : Three (3) years of experience directly related to the standard duties as outlined.

Equivalency : None; Required Certification / License :

Knowledge, Skills and Abilities

KNOWLEDGE : Knowledge of current technological developments / trends in area of expertise. Knowledge of customer service standards and procedures.

Knowledge of all aspects of network services facilities.; SKILLS : Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

ABILITIES : Ability to plan and guide the development, installation, maintenance and repair of computer network systems.

Ability to identify and resolve computer system malfunctions and operational problems. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.

Ability to communicate technical information to non-technical personnel.

Job Duties and Responsibilities

Provides technical expertise for the college’s Cisco Network and VOIP phone system and related infrastructure. This includes required hardware and software upgrades, new implementation planning, design and installation and troubleshooting / problem resolution.

Ensure day-to-day effective systems operations, including patches, upgrades, routine automation, security, troubleshooting, and technical support for all users.

Analyze infrastructure performance in order to resolve problems or make appropriate recommendations.

Preferred Qualifications

Special Requirements of the Position

Department Contact : McKenna Garcia, 575-527-7550, [email protected]

Contingent Upon Funding : Not Applicable

Bargaining Unit Eligibility : This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Standard Work Schedule : Standard (M-F, 8-5)

If Not a Standard Work Schedule :

Working Conditions and Physical Effort

Environment : Work is normally performed in a typical interior / office work environment.

Physical Effort : No or very limited physical effort required.

Lifting Requirements : Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk : No or very limited exposure to physical risk.