Customer Service Manager

Customer Service Manager

We have an immediate opening for a multitasking Customer Service Manager to join our team.

Responsibilities :

• Supervise personnel, which typically includes hiring, firing and performance management through employee evaluations, training, work allocation, problem resolution and enforcing progressive discipline
• Manage daily administrative operations of a department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit
• Oversee the customer service department
• Provide and / or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, day-to-day office coordination, and clerical services
• Assist with the development and implementation of reporting procedures
• Coordinate department programs, seminars, workshops, travel arrangements, special projects, and / or events; may coordinate program / project development and planning
• Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices
• Demonstrate the ability to become proficient in the use of proprietary operational systems
• Other duties assigned as needed

Requirements :

We offer excellent Family benefits including : medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to Connect with Your Future.

Waste Connections is an Affirmative Action / Equal Opportunity Employer (Minority / Female / Disabled / Veterans)