IT Technician II (San Francisco,CA)
Intelligent Technical SolutionsSan Francisco, California, USA5 hours ago
Job type
- Full-time
Job descriptionPrinter issues of any kind. Standard business application (Office etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP QuickBooks) and for more niche applications with vendor assistance. Basic server issues. Basic networking issues. Answer incoming Quick Fix calls from clients. Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Willing to work full-time on-site either at the company office or client locations as required. Experience with Windows and Mac OS troubleshooting. Minimum two years in Helpdesk support or a similar role. Skilled in application troubleshooting PC deployments / imaging and user profile management. Basic knowledge of Firewalls Switches Network architecture and troubleshooting. Proficient in supporting Office 365 MS Office Adobe Active Directory backup software endpoint cybersecurity mobile devices and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Active IT Certifications are preferred. Valid drivers license vehicle insurance and access to a vehicle for client visits. Utilization : The percentage of time that you are on the clock and billing time to client tickets CSAT : Scores filled out by clients using the rating system in tickets Quality Score : Assessments performed by the training and quality team. First-touch closed : Each ticket that is completed with only one time entry contributes to this number Medical Insurance Plan Dental & Vision Life Insurance Disability Coverage Paid Time Off (starts at 15 days per year) Maternity / Paternity Leave Paid US Holiday Retirement Plan Salary Advancement / Loan Health & Wellness Program Company-paid training and certification Supplemental Life Insurance (Employee-paid) Supplemental Health Plans (Employee-paid)
Job Description
Join Intelligent Technical Solutions a dynamic and growing company as our Technician II . Were looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented this role youll be pivotal in providing both onsite and remote IT support ensuring our clients receive top-notch technical assistance. Youll handle a range of tasks from system updates to hands-on troubleshooting playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
- This role is expected to be able to resolve the following technical issues with little or no assistance :
Workstation operating system issues of any kind.
Job Qualifications
Job KPIs
Compensation
Pay rate ranges from $31.31 / hr up to $35.97 / hr and may vary by experience and location.
Benefits
You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once youve submitted the form a member of our team will promptly get in touch with you.
Step 1 : Please go to this link for a short technical quiz : PRE-EMPLOYMENT ASSESSMENT
Step 2 : Complete this pre-recorded video interview : PRE-RECORDED VIDEO INTERVIEW
Required Experience :
IC
Key Skills
IT Experience,Network Administration,Active Directory,LAN,Computer Networking,Computer Skills,Windows,Remote Access Software,Help Desk,IT Support,Operating Systems,Troubleshooting
Employment Type : Hourly
Experience : years
Vacancy : 1
Create a job alert for this search
It Technician Ii • San Francisco, California, USA
Related jobs
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We are looking for full / part time IDC server technicians who are positive, motivated, reliable, open t...Show moreLast updated: 1 day ago
Host Healthcare is seeking a travel Surgical Technician for a travel job in Redwood City, California.Job Description & Requirements.
Pay package is based on 10 hour shifts and 40 hours per week ...Show moreLast updated: 30+ days ago
Are you a passionate and highly skilled veterinary technician or assistant looking to elevate your career in a specialized field? We have the perfect opportunity for you!.Golden Gate Veterinary Spe...Show moreLast updated: 6 days ago
Remove network cables as part of a datacenter decommission.Run / Label / Stage Power & Networking cables.DBD removal only (does not perform any scanning).
Follows procedures for preparing, installing, p...Show moreLast updated: 1 day ago
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the ...Show moreLast updated: 1 day ago
On-Call IT Field Technician – PC, Mac, TV Configuration, Printer & Scanner Support.Cities (Local, Onsite Support).Flexible – You accept jobs based on your availability.You’ll join our technicia...Show moreLast updated: 30+ days ago
Resolve computer support problems.This position is responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
This position responds to routin...Show moreLast updated: 30+ days ago
Join Intelligent Technical Solutions, a dynamic and growing company, as our.We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.In ...Show moreLast updated: 1 day ago
IT Technician at High-Growth IT Startup in SF Area.Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond.We provide a world-cl...Show moreLast updated: 1 day ago
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Partner with business and...Show moreLast updated: 5 days ago
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 1 day ago Are you a passionate and highly skilled veterinary technician or assistant looking to elevate your career in a specialized field? We have the perfect opportunity for you!.Golden Gate Veterinary Spe...Show moreLast updated: 2 days ago 
Position : Clinical Social Worker Increased Salaries are Just the Beginning… The past few years have seen dramatic shifts in the health care landscape.
California Correctional Health Care Services (C...Show moreLast updated: 30+ days ago
Join Intelligent Technical Solutions, a dynamic and growing company, as our.We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset.In ...Show moreLast updated: 14 hours ago Psychiatric Technician (Safety) Pease note : You must take and pass an examination for Psychiatric Technician (Safety) to establish list eligibility.
The Department of State Hospitals - Napa is accep...Show moreLast updated: 30+ days ago 
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Sares Regis Group of Newport Beach, California, is a privately held real estate developm...Show moreLast updated: 1 day ago
We are seeking a knowledgeable IT Technician to join our team.As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performa...Show moreLast updated: 30+ days ago
I&C Technician IV - Thermal Responsible for day-to-day preventative maintenance and repair of the instrumentation, controls, and plant equipment at the Energy Center San Francisco facilities.In...Show moreLast updated: 30+ days ago
- Promoted
IT Server Technician
Asiacom Americas Inc.Santa Clara, CA, United StatesPart-time
- Promoted
Travel Surgical Technician
Host HealthcareRedwood City, CA, USFull-time
- Promoted
General Maintenance Technician
Animal Outpatient Specialty NetworkSan Rafael, CA, USFull-time
- Promoted
Data Center Technician - Technical IT 2
Insight GlobalSanta Clara, CA, United StatesFull-time
- Promoted
Maintenance Technician II
Sares-Regis Group CareersSan Francisco, California, USFull-time
On-Call IT Field Technician & TV Configuration-San Jose-Sunnyvale-Santa Clara,CA
Geeks on SiteSan Jose, CA, USFull-time
Quick Apply
IT Field Technician (Temporary)
Our TeamFremont, California, United States, 94538Full-time
- Promoted
IT Technician II Onsite (San Francisco,CA)
Intelligent Technical SolutionsSan Francisco, California, United StatesFull-time
- Promoted
IT Technician at High-Growth IT Startup in SF Area
Cascade CorporationSan Francisco, CA, United StatesFull-time
- Promoted
IT Engineer II
AffirmSan Francisco, CA, United StatesFull-time
- Promoted
Licensed Mental Health Therapist (LMFT, LCSW, LPCC) - Moss Beach, CA
LifeStance HealthMoss Beach, CA, USFull-time
- Promoted
Maintenance Technician
Animal Outpatient Specialty NetworkSan Rafael, CA, USFull-time
- Promoted
Clinical Social Worker
California Department of Corrections and RehabilitationMOSS BEACH, California, USFull-time
- Promoted
- New!
IT Technician II (San Francisco,CA)
Intelligent Technical SolutionsSan Francisco, CA, United StatesFull-time
- Promoted
Psychiatric Technician (Safety)
California Department of Corrections and RehabilitationPoint Reyes Station, California, USFull-time +1
- Promoted
Maintenance Technician II
Sares-Regis GroupSan Francisco, California, USFull-time
- Promoted
IT Technician (Field)
Cal Tech ServicesSan Jose, California, United StatesPart-time
I & C Technician - IV
Cordia LLCSan Francisco, CA, USFull-time
Quick Apply