Remote Call Center Representative

A company is looking for a Remote Call Center Representative (US).

Key Responsibilities

Answers customer inquiries and forwards calls as necessary

Processes requests, updates account history, and ensures data integrity

Monitors transactions and recommends modifications to procedures for efficiency

Required Qualifications

High school diploma or GED required; additional education preferred

2+ years of call center or customer service experience preferred

Experience in a healthcare or insurance environment is a plus

Proficient in Microsoft Outlook, Word, and Excel

Familiarity with help desk or CRM systems is a plus