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Customer Service Representative x4 - Orlando

Customer Service Representative x4 - Orlando

Shyft6Orlando, FL, US
1 day ago
Job type
  • Full-time
Job description

Job Posting

Industry : Health Care

Date Opened : 10 / 09 / 2025

Salary : $19 / hour

Job Type : Full time

State / Province : Florida

City : Orlando

Zip / Postal Code : 32819

Country : United States

Job Description

Shifts Available : M-F 10am-7pm

M-F 11am-8pm

Job Description : Data Entry & Customer Service Support

Responsibilities :

  • Perform accurate data entry for creating accounts and cases.
  • Provide customer service support for overflow tasks with other teams.
  • Update account information from Med Billers and other sources.

Requirements

Requirements :

  • Strong and accurate data entry skills.
  • Previous work experience in Specialty Pharmacy or Customer Service preferred.
  • Professional-level computer skills, including but not limited to :
  • Microsoft Office
  • Email
  • Web-based applications
  • Keyboarding skills
  • Experience working with people in high-pressure and time-sensitive situations (telephone or face-to-face), involving problem-solving, decision-making, sound judgment, and strong customer service skills.
  • This experience can be obtained through a combination of work experience and post-high school education.
  • Strong ability to multi-task with excellent time management skills.
  • Ability to function in a high-volume, fast-paced environment.
  • Dependable, with a strong work ethic.
  • Willingness to accept and implement feedback and coaching.
  • Preferred Experience

    Preferred Experience :

  • Working with databases or tracking systems (Salesforce CRM experience preferred).
  • Experience in the healthcare or pharmaceutical industry.
  • Understanding challenges associated with patients' medical conditions.
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