In-Field Account Manager (IN, Columbus)

In-Field Account Manager

At Five Star Breaktime Solutions, we are committed to delivering excellence every day. We provide innovative breaktime, vending, micro-market, and office refreshment solutions to our clients while creating an environment of growth and opportunity for our team members.

Position Summary

The In-Field Account Manager is responsible for overseeing two large customer accounts located in Bloomington and Columbus. This role is focused on relationship management, merchandising oversight, and ensuring client satisfaction through consistent on-site visits, service audits, and communication.

Responsibilities Include But Are Not Limited To :

• Serve as the primary point of contact for assigned customer accounts.
• Meet regularly with clients to review service goals, identify needs, and ensure expectations are exceeded.
• Conduct weekly market and RFS (Retail Food Service) inspections to verify compliance with company standards.
• Ensure planograms, pricing, and promotional initiatives are in place and accurately executed.
• Perform light hands-on support such as stocking, rotating products, or cleaning as needed to assist merchandisers.
• Report weekly to the VPRO on account status, opportunities for improvement, and action plans.

What We Offer :

What We Value & Expect :

Provide excellent service and build strong customer relationships

Uphold company standards in every market location

Be self-motivated, organized, and results driven

Display professionalism and accountability in all client interactions

Create an environment that builds Employees 4 Life

Qualifications :

Previous experience in account management, field operations, or customer relations preferred

Strong communication and interpersonal skills

Ability to travel between Bloomington and Columbus accounts weekly

Valid driver's license required

Ability to perform light physical tasks such as stocking or merchandising when necessary

Join Our Winning Team!

At Five Star Breaktime Solutions, you're not just taking a job-you're building a career with a company that values integrity, service, and excellence.

Apply Today and Drive the Future of Customer Experience!