Client Success Manager
Goodwin RecruitingDallas, TX, US24 days ago
Job type
- Full-time
Job descriptionBachelor’s degree in Business, Communications, or related field Minimum of 3 years of client success, account management, or related experience Excellent verbal and written communication skills Strong organizational skills with the ability to prioritize multiple projects Proficiency in Microsoft Office Suite; experience with CRM systems (Salesforce, HubSpot, etc.) preferred Demonstrated ability to manage onboarding, retention, and client engagement programs Background in client success management in the protein / meat packing industry or adjacent to it Experience developing structured client referral initiatives (NPS-based, preferred) Self-awareness, humility, and strong attention to detail Willing to live and work in Austin, Texas Prior experience in legal services, workforce solutions, or professional services environments Knowledge of immigration visa programs (H-2, TN, EB-3, H-1B, J-1) Proven ability to build long-term relationships while identifying growth opportunities Experience leading client onboarding processes and configuring CRM portals Background in cross-functional collaboration with Sales, Legal, Operations, and Finance teams Ability to analyze client satisfaction metrics and proactively address risk of churn
Job Description
Job Description
Join a fast-growing organization that helps employers navigate immigration and workforce solutions. We are seeking a Client Success Manager (CSM), to work in Austin, Texas. Ensuring long-term client satisfaction, retention, and growth while serving as the primary point of contact for key accounts.
Client Success Manager – Benefits and Compensation
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid vacation, holidays, and sick leave
- Professional development and training opportunities
- Career growth within a mission-driven, expanding company
Client Success Manager – Requirements & Qualifications
Client Success Manager – Preferred Background & Skills
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Client Manager • Dallas, TX, US
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