Program Manager - Client Success (Marketing & Incentives)

Program Manager – Client Success (Marketing & Incentives)

We're seeking a polished, detail-oriented Program Manager to support enterprise-level marketing incentive programs for Fortune 500 clients. This hybrid position (onsite Tue-Thurs) requires a mix of technical aptitude, client relationship management, and analytical strength.

You'll act as the main point of contact between internal technical teams and client stakeholders, ensuring each incentive program operates flawlessly and aligns with client strategy. This is not a sales role , but rather a strategic client support position that drives program accuracy, client satisfaction, and measurable results.

Key Responsibilities

• Serve as the primary liaison between clients and internal technical and operations teams, ensuring successful execution of marketing and incentive programs.
• Translate client requirements into actionable plans for developers, analysts, and creative teams.
• Manage multiple concurrent projects, timelines, and deliverables to ensure accuracy and on-time delivery.
• Use advanced Excel and data analysis tools to manage, validate, and report on incentive program performance.
• Partner with senior leadership to identify process improvements and enhance program scalability.
• Conduct regular client reviews, ensuring all program components align with evolving business goals.
• Maintain detailed program documentation, budgets, and performance summaries.

Requirements

Compensation & Benefits

We look forward to your application!