Talent.com
Retail Associate

Retail Associate

Ross StoresJoplin, MO, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality & inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities

    None

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Joplin, MO, US

    Related jobs
    • Promoted
    Store Worker

    Store Worker

    The Salvation Army USA Central TerritoryJoplin, MO, United States
    Part-time
    The Salvation Army Midland Division Thrift Store located in Joplin, Missouri, is looking for a Thrift Store Worker.This position is expected to perform all functions of a thrift store worker.This i...Show moreLast updated: 12 days ago
    • Promoted
    Retail Clerk

    Retail Clerk

    LowesNeosho, MO, United States
    Full-time
    As a Retail Clerk at Lowe’s, you will be responsible for various tasks within the store, including assisting customers, stocking shelves, and maintaining inventory. You will ensure that the store is...Show moreLast updated: 14 days ago
    • Promoted
    Cashier

    Cashier

    LowesCarl Junction, MO, United States
    Full-time
    As a Cashier at Lowe’s, you will be responsible for delivering excellent customer service by efficiently processing sales transactions and providing assistance to customers.You will handle cash, cr...Show moreLast updated: 13 days ago
    • Promoted
    Cashier

    Cashier

    Buffalo Wild WingsPittsburg, KS, United States
    Part-time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...Show moreLast updated: 1 day ago
    • Promoted
    Store Team Member

    Store Team Member

    Academy Sports and OutdoorsJoplin, MO, US
    Part-time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Show moreLast updated: 30+ days ago
    • Promoted
    Store Clerk

    Store Clerk

    QuikTripJoplin, MO, US
    Part-time
    At QuikTrip, Part-Time Clerks provide quality customer service, complete assigned store tasks and meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and ...Show moreLast updated: 30+ days ago
    • Promoted
    Store Associate - Part-time

    Store Associate - Part-time

    Shoe CarnivalJoplin, MO, US
    Part-time
    Are you looking for a part-time position that offers you a fun, dynamic workplace while allowing you to indulge your passion for shoes and fashion?. As a part-time Store Associate at Shoe Carnival I...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    First Watch RestaurantsJoplin, MO, US
    Full-time
    We are looking for an accountable Cashier to process all cash transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will play a fun...Show moreLast updated: 30+ days ago
    • Promoted
    Store Support

    Store Support

    Home Depot (Retail)Pittsburg, KS, US
    Full-time
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier - Meadowbrook Mall

    Cashier - Meadowbrook Mall

    JCPenneyPittsburg, KS, US
    Full-time
    As a cashier you are accountable for the customer service and sales experience including maintaining checkout standards; assisting with general operations such as omnichannel, recovery and inventor...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier & Front End Services

    Cashier & Front End Services

    WalmartNeosho, MO, US
    Full-time +1
    You play a major role in how our customers feel when they leave the store.You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile,...Show moreLast updated: 30+ days ago
    • Promoted
    CASHIER

    CASHIER

    Food 4 LessNoel, MO, US
    Full-time
    To deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer wi...Show moreLast updated: 30+ days ago
    Cashier

    Cashier

    Harps Food StoresNoel, Missouri, United States, 64854
    Full-time
    To deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer wi...Show moreLast updated: 27 days ago
    • Promoted
    Cashier - Hiring Now!

    Cashier - Hiring Now!

    Buffalo Wild WingsPittsburg, KS, United States
    Part-time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...Show moreLast updated: 1 day ago
    • Promoted
    Cashier

    Cashier

    Home Depot (Retail)Pittsburg, KS, US
    Full-time
    Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process checkout and / or return transactions, as well as monitor and maintai...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier - Northpark Mall

    Cashier - Northpark Mall

    JCPenneyJoplin, MO, US
    Full-time
    As a cashier you are accountable for the customer service and sales experience including maintaining checkout standards assisting with general operations such as Omnichannel recovery and inventory ...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier - Store

    Cashier - Store

    Cavender'sJoplin, MO, US
    Full-time
    Cashiers are to greet and thank every customer who enters and leaves the store.Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and knowledgeable of all pape...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    Road Ranger LLCJoplin, MO, US
    Full-time
    Road Ranger is looking to hire a cashier to join the team at our Joplin, MO location! .Join the Road Ranger family and see how far your drive can take you! . At Road Ranger, we aim to prov...Show moreLast updated: 30+ days ago