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Hotel Front Desk Guest Service Agent - Full Time

Hotel Front Desk Guest Service Agent - Full Time

Courtyard BettendorfBettendorf, IA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Courtyard by Marriott in East Peoria , is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work Full-Time , mostly 2ndshift , including weekends.

Who We Are :

Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work / life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities :

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements :

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.
  • EOE / AA / Disabled Veteran

    Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

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    Hotel Front Desk Agent • Bettendorf, IA, US

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