Account Manager

Live events are fun.  Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.  Companies spend over $600 billion each year taking clients and prospects to events because it works.

At TicketManager, we get to work in an industry we love :

• Live events that bring people together and make memories.  The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI.
• We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.  TicketManager is an official partner of the New York Jets, Philadelphia Eagles & Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC & Angel City, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.
• TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA, NFL, NCAA, and NASCAR.
• This role is fully onsite in our Mesa, AZ office Mon-Fri
• The Account Manager (AM) serves as the strategic partner for Customer Admins and Key Users, ensuring optimal setup, adoption, and ongoing success with TicketManager.
• AMs are responsible for managing customer relationships, supporting system operations, and collaborating cross-functionally to drive value and resolve issues.
• This role requires strong communication, organization, and problem-solving skills, with a focus on proactive engagement and continuous improvement.

Responsibilities :

Desired Skills and Experience :