9-1-1 Communications Supervisor

Job Title : 911 Communications Supervisor

Under general supervision, assists in the management of the division's daily operations, which includes supervising division employees and monitoring Dispatch center. Assists Manager with monitoring procedural adherence in responses to calls for Police, Fire, or Emergency Medical Services (EMS). Supervises and assists assigned staff. Performs the duties of dispatcher as needed.

Qualifications :

• Eight (8) years of dispatch experience, with three (3) years in a lead or supervisory role.
• Any combination of education, training, or experience equivalency will be considered.
• Must pass a pre-employment drug screening and / or post-offer physical exam.
• Must possess a valid Texas Driver's License.
• High School Diploma or G.E.D.
• Must possess Texas Law Enforcement Dispatch Certification.
• Must possess TCIC / NCIC Certification
• Must possess NLETS / TLETS Certification.
• Must possess TTY certification.

Retirement Benefits (TMRS), 2-to-1 Match

Medical, Dental, and Vision

Benefits Effective Within the First 35 Days of Employment

Flex Scheduling Opportunities

Tuition Reimbursement

Wellness Benefits

Training & Continuing Education Opportunities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

This job description is not an employment agreement or contract. Town Council has exclusive right to alter this job description at any time without notice. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and / or the Town Manager.

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