Customer Care Representative

Customer Care Representative

Abatix is looking for a Customer Care Representative! The Customer Care Representative is the face of the company to many of our customers, vendors, and business partners. This position assists customers over the phone, in-person, and via email. The ideal candidate is a clear communicator, friendly, and willing to go above and beyond to help our customers.

Job Description

• Assist customers in person, over the phone, and via email
• Provide pricing and product information, process orders, and provide delivery information
• Source and process special orders and direct shipments
• Stay current on product knowledge
• Resolve discrepancies regarding shipments, receipts, or other transactions
• Recommend process improvements and new customer opportunities to supervisors
• Perform vendor relations and negotiations as needed

Job Requirements

Benefits of the Abatix Family

Abatix is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.