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Harmony Senior Services
Concierge-Front DeskHarmony Senior Services • Brentwood, TN
Concierge-Front Desk

Concierge-Front Desk

Harmony Senior Services • Brentwood, TN
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Why Harmony?

  • 401k + Fulltime & Part-time Benefits Packages
  • Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
  • Training, Development & Career Laddering
  • Great work-life balance
  • Flexible Scheduling
  • Telehealth + Flex Spending + Health Savings Account Options

Job Description

STATEMENT OF JOB:

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Responsibilities include but are not limited to:

Policies/Procedures/Administration

  • Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
  • Fills out and logs service request forms for residents and/or staff
  • Monitors and greets visitors to the community
  • Keeps front desk and lobby area clean and neat at all times
  • Sells meal tickets and accounts for by payroll deduction or personal check
  • Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
  • Attends in-services and staff meetings as required
  • Completes all other duties as assigned

Requirement

Residents

  • Assists with coordinating van schedule for residents
  • Follows confidentiality policies regarding release of resident information

Staff

  • Performs supportive office functions for all departments including filing, typing, and making copies

Requirements:

  • Must possess a high school diploma or GED
  • Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
  • Must have experience in Administration functions
  • Must answer phones in a polite and professional manner
  • Must be organized, and able to work well with others as part of a team
  • Must be polite and considerate to residents, visitors, co-workers and management team
  • Must be able to effectively communicate both verbally and in writing
  • Must be able to sit for extended periods of time
  • Must be able to function effectively in a busy environment and be able to multi-task
  • Must be willing to work a flexible schedule that includes weekends and holidays
  • Must attend all required in-services and staff meetings
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Concierge-Front Desk • Brentwood, TN

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