Patient Service Representative

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

Handle inbound and outbound communications for patient inquiries and appointment scheduling

Document and relay patient information according to Practice guidelines and ensure timely resolution of patient issues

Utilize computerized systems for scheduling and maintain accurate patient records

Required Qualifications

A minimum of a High School diploma / GED is required

Ability to explain healthcare issues empathetically to patients

Strong computer skills and familiarity with Microsoft Office applications

Comfortable using various communication tools including phone, email, and online chats

Experience in a healthcare environment is preferred