Talent.com
Quality Management Consultant III
Quality Management Consultant IIIGeorgia Staffing • Atlanta, GA, US
Quality Management Consultant III

Quality Management Consultant III

Georgia Staffing • Atlanta, GA, US
4 days ago
Job type
  • Full-time
Job description

Quality Management Program Consultant

Execute and continually improve the Quality Management Program operational processes, procedures, and risk mitigation strategies that effectively track, monitor, and report quality of RCSA and delivery. Provide subject matter expertise in statistical reporting and interpreting findings to facilitate practical solutions and recommendations.

This position must be able to work in one of the following Truist office locations 4-5 days per week :

  • Charlotte, NC - 214 North Tryon Street
  • Greensboro, NC - 7701 Airport Center Drive
  • Raleigh, NC - 3201 Beechleaf Court
  • Winston-Salem, NC - 101 North Cherry Street
  • Atlanta, GA - 303 Peachtree Street
  • Richmond, VA - 1001 Semmes Avenue

No Full Remote / Telecommute. No Relocation Assistance.

Essential Duties And Responsibilities

  • Provide consulting, thought leadership and effective challenge of Quality Management Program practices / processes to promote and strengthen compliance with RCSA policies, procedures, and risk program requirements.
  • Assess, test and effectively challenge to aide in the evaluation and self-identification of RCSA risk control weaknesses. Assist with evaluation and assessment of the RCSA remediation efforts to confirm adequate resolution.
  • Lead and / or execute larger and more complex Quality Assurance Review engagements.
  • Perform analytics to provide actionable insights that improve business outcomes and minimize risk.
  • Escalate material risks / issues, process enhancement and training opportunities to change execution leaders and process owners.
  • Leads, with minimal supervision, in key projects and / or business-driven events, including planning and execution activities associated with change execution research and process improvement programs.
  • Identify and develop ongoing improvements to maintain processes and guidelines for conducting reviews and ensuring the accuracy of Quality Management Program reports.
  • Determines QM review sample population using sampling tools. Ensures QM Review Queue is loaded based on review cadence.
  • Perform quality management reviews and document findings and recommendations. Ensure responses are provided back to RCSA teams and / or RCSA process owners for remediation.
  • Perform Peer Reviews to ensure consistency and quality within Quality Management Program review practices.
  • Perform RCSA and quality management process and systems testing for new releases and enhancements.
  • Assist in the training process for newly hired Quality Management Program teammates.

    • Qualifications

    Required Qualifications :

  • Bachelor's degree in business-related field, or equivalent education and related training.
  • Eight to ten years of related experience.
  • Ability to analyze information and convert related activities into a comprehensive work plan.
  • Ability to communicate and make recommendations to management.
  • Ability to identify basic problems and procedural irregularities, collect data, establish facts and draw valid conclusions.
  • Ability to multi-task and drive multiple projects.
  • Ability to work independently in a fast-paced environment with changing priorities.
  • Strong knowledge of SOX and other industry-related regulatory requirements.
  • Strong knowledge of operational and other non-financial risks.
  • Ability to assess levels of adherence / execution and identify risk / control improvement opportunities in risk management principles / controls, broad based business practices, and Change Execution activities / processes.
  • Demonstrated ability to deal with confidential information.
  • Demonstrated problem-solving, time management and priority setting skills.
  • Demonstrated proficiency in Process Map definition.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, especially Microsoft Excel.
  • Excellent verbal, written, and interpersonal skills and the ability to communicate and interact with all levels of management.

    • Preferred Qualifications :

  • Seven or more years of experience in quality assurance compliance programs.
  • RCSA experience.
  • Prior regulatory examiner experience.
  • Six Sigma, Quality / process improvement-related designation.
    • Create a job alert for this search

    Quality Management • Atlanta, GA, US