Pharmacy Training Coordinator- Call Center Design

Position Title Pharmacy Training Coordinator- Call Center Design Southlake Campus Position Summary / Career Interest : The Pharmacy Training Coordinator develops and conducts education and training programs that enable pharmacy personnel to acquire and maintain the knowledge, rationales, certification, and skills necessary to support operational and organizational goals. The Pharmacy Training Coordinator will lead onboarding and training for pharmacy team members while also assisting with standard work creation and continuing education.

Responsibilities and Essential Job Functions

• Effectively communicates vision and goals for the training program in supporting pharmacy enterprise operations.
• Organizes and facilitates competency model for pharmacy employees.
• Monitors progress with education and compliance with regulatory requirements (continuing education, licensure / registration, personnel documentation for accreditation, etc.).
• Establishes policies and procedures, standards of work and work instructions for pharmacy trainees. Coordinates these records to ensure that they are consistently up-to-date and meeting current practice standards.
• Conducts observations and assessments of the performance of pharmacy trainees, providing clear direction and regular monitoring and feedback on performance.
• Partners with Pharmacy Master Trainer and Training Leadership on new initiatives and training updates.
• Support continuous performance improvement initiatives.
• Establishes system for maintaining and improving training program and documentation.
• Performs audit to ensure training is effective and standards are being held.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

Preferred Education and Experience

Preferred Licensure and Certification

Knowledge Requirements

Time Type : Full time Job Requisition ID : R-47416

We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.

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