Volunteer & Program Coordinator

Job Description

Job Description

Description

Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. We are looking for individuals who are ready to join our mission-driven team and make a difference.

Job Summary :

The Volunteer and Program Coordinator oversees all volunteer coordination and client training activities at Chrysalis’ Santa Monica site. From presenting to potential volunteers to building a trained pool of volunteers to supporting the daily delivery of services, the Volunteer & Program Coordinator will own it all. The Volunteer & Program Coordinator will provide direct services to Chrysalis clients, helping them build resumes, cover letters, and interview skills, and will teach Chrysalis’ job readiness classes and submit online job applications as needed. The Volunteer & Program Coordinator will also lead special projects, meetings, and corporate partnerships. Some coverage support at other Chrysalis offices on as needed basis.

Duties and Responsibilities include but are not limited to : Volunteer Recruitment, Coordination, Training, and Engagement

• Partner with the Volunteer & Program Assistant to maintain accurate, up-to-date information on site-specific volunteer needs, enabling timely updates to recruitment platforms and ensuring postings are clear, engaging, and effective in attracting qualified volunteers.
• Maintain close communication with all Santa Monica volunteers and provide direct support on a daily basis, including addressing day-to-day emails, inquiries, and needs.
• Assess program needs, screen, onboard and train new volunteers regularly.
• Support and / or carry out volunteer appreciation and engagement activities, including recognizing volunteer milestones and helping to plan / execute regular volunteer engagement events.
• Evaluate volunteer performance on an ongoing basis, giving direct feedback, and following up with additional training as needed.
• Work closely with Client Services team, attending weekly staff meetings and maintaining active communication about volunteers and client training activities.
• Communicate regularly with Development and Communications Department regarding relevant volunteer activity, engagement, and donors

Direct Client Service Delivery (50%)

Customer Service and Administration (20%)

Job Skills & Qualifications

Physical Requirements :

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and / or move up to 25 pounds.

FAIR CHANCE HIRING STATEMENT

Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and / or justice-involved; people who have experienced housing insecurity and / or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.