Legal Operations Senior Manager For Technology And Data Analytics
The Legal Operations Senior Manager for Technology and Data Analytics will lead the development and execution of Truist Legal Department's technology and data analytics and reporting strategy. This role will manage the selection, implementation, integration, and ongoing management of legal technology solutions, and coordinate with Enterprise Technology to ensure compatibility and security of legal technology systems. The role will monitor emerging technology solutions, including the evolution of legal AI applications and advise on potential use cases for the Legal Department. The role will build a knowledge management system that streamlines knowledge sharing among legal professionals. The position will also manage the Data Analytics Team and develop industry-standard data analytics and reporting to support the Legal Department. The ideal candidate will have a background in legal operations, excellent organizational skills, and the ability to build and lead high-performing teams. Office centric role 4 days in office - position is not remote.
For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position.
Essential Duties And Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Lead a team of highly qualified professionals to deliver best-in-class services and processes to the Legal Department in the areas of legal technology and data reporting and analytics.
- Serve as a strategy leader for technology applications for the Legal Department and serve as a subject matter expert on emerging technologies in the Legal industry with a particular focus on use cases and issues related to Artificial Intelligence.
- Build a knowledge management platform that connects functions, people, and information across the Legal Department.
- Manage the Legal Department's Data, Reporting, and Analytics team, developing high quality legal expense and matter reporting, dashboards, and data analytics relevant to the Legal Department.
- Identify opportunities for cost savings and efficiency improvements within the Legal Department through technology solutions.
- Develop and implement programs and provide support for key initiatives using technology to improve the efficiency and effectiveness of the Legal Department.
- Collaborate with other Truist teams in areas such as Risk, Compliance, Policy, Change Management and Finance on technology initiatives.
- Serve as the primary point of contact with Enterprise Technology team.
- Provide effective oversight and direction to the team and manage key projects.
- Lead and mentor a team of legal operations professionals, fostering a culture of continuous improvement and professional development.
Qualifications
Required Qualifications :
Bachelor's degree or higher in Technology, Business Administration, or a related fields5+ years of experience in legal operations or working in corporate or law firm management role in the areas of technology and / or data analyticsDeep understanding existing and emerging technologies in the legal industry with a particular focus on Artificial IntelligenceProven experience utilizing data analyticsStrong background with reporting tools such as Tableau, Power BI, Cognos and other reporting and data analytics applicationsDemonstrated ability to successfully lead a team and develop high performing professionalsStrong organizational and project management skills, with the ability to manage multiple tasks and people simultaneouslyExcellent communication and interpersonal skills, with the ability to collaborate effectively with senior legal professionals, senior executives, vendors, and other stakeholdersProficient in understanding legal operations software, processes, and workflowsAbility to interact effectively with people at all organizational levels and build strong relationships with internal stakeholdersExecutive presence and ability to serve as the primary Legal Department representative in cross-enterprise initiativesProficient in the use of Microsoft Office SuiteStrong analytical and critical thinking skillsPreferred Qualifications :
MBA or JDBackground with Passport and NetDocuments