Brand Designer

About Us

At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.

We are guided by a set of values that are at the core of our actions and define our culture : Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR / VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What You'll Do :

Creative thinking and strategic execution. You will be asked to think outside of the box, and partner to push brand narrative and innovation forward. Contributing to brand and marketing strategy with a creative thinking and first principles mentality.

Producing brand-related assets and creating comprehensive campaigns and materials. This includes developing assets for internal use, customer-facing materials, and external marketing campaigns.

Managing creative direction and production for various media types :

• Website and blog content
• Social media assets
• Presentations
• Event materials and signage
• Photography
• Video production and editing
• Motion graphics

Note : We're seeking candidates with deep knowledge and significant experience in these areas, coupled with a willingness to learn and expand expertise in others.

Collaborate closely and clearly articulate design decisions to a vast set of partners including external partners, multidisciplinary creatives and our internal partners across marketing, engineering and product.

Provide cross-org input that will help shape planning and strategy.

Deliver and solicit feedback to continually elevate the Sierra brand and raise the quality and craftsmanship of our output; maintaining brand guidelines and strong attention to detail.

What You'll Bring :

Proven Experience : Experience driving the Brand development and creative design for Global B2B, SaaS & AI-driven products. With a portfolio demonstrating ability to implement a combination of strategic, conceptual and design skills crafting original, persuasive, and visually compelling work.

Curiosity : Experience with film production & motion graphics, producing live webinars, a variety of social and media campaigns, building marketing assets and owning holistic brand design from creative conception to execution.

Great Collaboration : Strong ability to craft a clear narrative and paint a vision that communicates and aligns teams. Experience developing creative brand and acquisition campaigns and collaborating with marketing & technical organizations

Excellent Communication : Strong verbal and written communication skills, with the ability to articulate problems, design concepts and decisions to various stakeholders.

Research Skills : Experience gathering cross functional feedback, usability testing, and translating findings into actionable campaign improvements.

Creative Proficiency : Well-versed in using a broad spectrum of design tools - from Keynote and Google Slides for presentation design to the full Adobe Suite and Figma for design, video, illustration, and motion graphics

Adaptability and Resilience : Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.

Our Values

Trust : We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

Customer Obsession : We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.

Craftsmanship : We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.

Intensity : We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.

Family : We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.

What We Offer

We want our benefits to reflect our values and offer the following to full-time employees :

These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be You, With Us

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.