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Software Training Specialist (National City)
Software Training Specialist (National City)Corelation • National City, CA, United States
Software Training Specialist (National City)

Software Training Specialist (National City)

Corelation • National City, CA, United States
9 days ago
Job type
  • Full-time
Job description

Description :

Voted Top Workplaces in San Diego in 2021, we live and work by our core values of integrity, collaboration, innovation, respect, and service. Corelation cares about each employee, which is exemplified through its competitive pay and outstanding benefits package. Corelation has a generous 401K retirement plan, an extensive paid time off policy, and one of the best company cultures out there! When you join the Corelation Team, you are embarking on a journey of professional and personal development.

What We Are Looking For

Responsible for successfully training clients in using KeyStone. Contributes to the design of training programs and course materials necessary to educate, train, and assist clients and employees in using KeyStone. Assist other Education team members in meeting the training initiatives of the Department. This is the first level within the Education Services team.

Requirements :

KeyStone System Knowledge & Delivery :

  • Contribute to the design of new training programs and courses for Users with regards to KeyStone. Ensure delivery and learning environment is adapted to each clients needs, whether onsite or remote. Contribute ideas to enhance the clients overall training experience.
  • Develop and maintain an understanding of the KeyStone product. Keep abreast of all enhancements and changes by reading Release Notes promptly and in detail.
  • Ensure current procedures and processes are being followed. Utilize and direct clients to the most recent documentation on Confluence.

Client Support :

  • Design and deliver customized training based on products, services and interfaces used by each client, utilizing all training delivery methods. Instruct, support and coach students in developing their knowledge of KeyStone. Inform credit union management of areas of development for students.
  • Create and maintain client training schedules. Upload training related materials to client Confluence space. Meet all training related project plan deadlines; if unable to, communicate to manager prior to deadline.
  • Instruct clients to perform setup of training related items on the KeyStone database and monitor client progress.
  • Travel as business needs dictate. Develop strong relationships with each client and communicate feedback or concerns to manager promptly.
  • Support monthly client Webex training. Keep abreast of supporting documentation on Confluence, including internal Software Training Specialist procedures.
  • Other Duties :

  • Deliver and participate in Corelations Onboarding and Readiness Employee (CORE) Program until teachbacks are completed.
  • Offer ideas to improve internal or client facing documentation.
  • Why You Are The Perfect Fit

  • You have at least six months to two years of similar or related experience.
  • You have at least a high school diploma / GED.
  • You preferably have experience working in education, adult learning, training, and / or Credit Unions.
  • You preferably have experience working at a similar software company.
  • Why We Are Your Perfect Fit :

    Benefits Include but not limited to :

    Medical, Dental, Vision, Life Insurance

    401(K) Match

    Discretionary profit share

    Discretionary annual bonus

    Wellness Programs : Yoga and Massages

    Bi-Weekly engagements (coffee tastings, trivia, etc. )

    Community Involvement

    Professional Development Growth Days

    Vacation Days

    Floating Holidays

    Sick Days

    Parental leave

    What you can be a part of :

    Company Band

    Book Club

    Basketball

    Flag Football

    Volleyball

    DEIA groups

    Pay Range :

  • Range depends on geographic metro / zone, budget, and experience
  • Compensation details : 57540-68500 Yearly Salary

    PIa67b42ec3e4c-31181-38631028

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    Training Specialist • National City, CA, United States

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