Account Manager

Candidates Request Form 1 Job Title ccount Manager 2 Client Company / Dept. Name Cecil County, MD 3 ddress 200 Chesapeake Blvd. City Name Elkton State Name MD-Maryland Zip Code 21921 If others (Address) 4 5 Duration of the project Project Start Date Jan-26 Project End Date Jun-31 6 No. of Openings 1 No. of Maximum Submissions 1 7 Job Description

• Review incoming task order requirements and coordinate with internal stakeholders and subject matter experts to ensure complete understanding of client needs.
• Collaborate with client representatives and internal Abacus teams to ensure accurate fulfillment of staffing requests and adherence to contract requirements.
• Manage daily staffing operations, including candidate submittals, interview coordination, onboarding, and timekeeping compliance.
• Oversee end-to-end staffing processes to maintain high quality and timely response to all client requisitions.
• Build and maintain professional relationships with client departments, ensuring reliable and consistent service delivery.
• Coordinate with recruiting teams to identify qualified candidates and sustain a proactive pipeline for recurring or critical positions.
• Ensure acknowledgment of job orders within required response timelines and confirm fulfillment progress regularly.
• Address personnel issues promptly in collaboration with HR, compliance, and payroll teams to ensure smooth workforce management.
• Develop and implement efficient administrative and operational processes to ensure seamless execution and accurate reporting of all assignments.
• Prepare and deliver weekly, monthly, and quarterly reports on staffing activity, employment statistics, and performance metrics.
• Track key performance indicators (KPIs) such as fill rate, retention, and client satisfaction, identifying trends and recommending process improvements.
• Participate in continuous improvement and quality assurance efforts to enhance service efficiency, compliance, and client satisfaction.
• Maintain compliance with all contractual, employment, and safety requirements under applicable laws and organizational standards. 8 Skill set info
• 8+ years of progressive experience managing or coordinating staffing operations for government, transportation, or large-scale public-sector clients.
• Strong understanding of contract execution, reporting, and compliance processes.
• Proven ability to coordinate multiple client accounts and manage high volumes of requisitions under strict timelines.
• Expertise in the full staffing lifecycle - requisition intake, sourcing, vetting, onboarding, and employee management.
• Experience tracking and analyzing performance data, with focus on metrics like time-to-fill, retention, and attendance compliance.
• Excellent communication, organization, and client service skills, with the ability to collaborate effectively across teams.
• Knowledge of federal, state, and local labor standards, including FLSA, EEO, ACA, and background screening requirements.
• Proficient with applicant tracking systems (e.g., JobDiva, Bullhorn) and productivity tools (Excel, PowerPoint, Outlook).
• Skilled in handling high-pressure, deadline-driven environments with professionalism and attention to detail.
• Strong analytical and problem-solving abilities, with a focus on continuous improvement and client satisfaction. 9 Education Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related discipline. 10 Certifications (if required) Preferred : SHRM-CP, PHR, or PMP Certification. 11 Documentation Required for submission Resume 12 Work Hours General 13 14 Work authorization required US Citizen & GC 15 Relocation is accepted No 16 Remote work No 17 dditional Notes if any