Customer Supply Chain Analyst

Job Description JOB DESCRIPTION

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here…

You’ll be the voice behind the service—ensuring our customers receive accurate, timely, and thoughtful support throughout the entire order lifecycle. By building strong relationships and delivering exceptional service, you’ll help shape the customer experience and contribute directly to Campbell’s reputation for reliability and excellence.

What you will do

• Manage the full order lifecycle from entry to delivery, ensuring accuracy in pricing, terms, and inventory availability

• Resolve customer inquiries and issues with professionalism and urgency

• Collaborate with Sales, Supply Chain, Transportation, and Distribution teams to ensure seamless execution

• Track and improve key service metrics such as order fill rate, on-time delivery, and invoice accuracy

• Support accounts receivable functions, including deduction resolution

• Provide backup support to teammates and contribute to team-wide success

Who you will work with…

You’ll report tothe Customer Supply Chain Manager, and work alongside a team of five customer supply chain analysts. You’ll interact daily with Sales, Manufacturing, Distribution, and Transportation teams, as well as external customers across grocery and snack accounts.

What sets your team apart?

This team is known for itscollaborative spirit, customer-first mindset, and ability to adapt quicklyto shifting priorities. With a mix of legacy experience and new account structures, the team is evolving to support both meals and snacks—offering exposure to a broader portfolio and a dynamic work environment.

Future of the business...

Campbell’s is focused onstrategic realignment and growth, expanding its snack division and optimizing customer service operations. This role supports that transformation by ensuring operational excellence and building strong customer relationships. As the business grows, so do the opportunities for innovation, process improvement, and career advancement.

What you will bring to the table… (Must Haves)

• High school diploma and4+ years of relevant experience

• Strong communication skills and attention to detail

• Ability to work cross-functionally and manage competing priorities

It would be great if you have… (Nice to Have)

• Bachelor's Degree

• Experience inConsumer Packaged Goods (CPG)or high-volume customer environments

• Proficiency in Microsoft Excel

• SAP experience

• Strong relationship-building skills and a customer-centric approach

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

$41,000-$59,000

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.