Corporate Manager, F&B Retail Merchandising

Corporate Manager Of F&B Retail Merchandising

Our Loews Hotels & Co Home Office teams provide support to all our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, marketing, finance, human resources, and information technology. This position is based at the Lakewood Regional Support Center on the campus of Loews Hotels at Universal Orlando in Orlando, FL.

Who We Are : Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every rolefrom Guest Services to Finance, Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

Competitive health & wellness benefits, 401(k) & company match

Paid Sick Days, Vacation, and Holidays, Paid Bereavement

Pet Insurance and Paid Pet Bereavement

Training & Development opportunities, career growth

Tuition Reimbursement

Team Member Hotel Rates, other discounts, perks and more

Many of our Leadership positions are bonus eligible

What We're Looking For :

A visionary and creative Corporate Manager of F&B Retail Merchandising who will orchestrate the perfect blend of visual storytelling, product innovation, and customer delight for Loews Hotels' Grab & Go food and beverage outlets. As the ultimate bridge between sourcing, operations, and marketing, you'll spearhead the merchandising strategy that keeps our offerings fresh, exciting, and ahead of the curve.

In this role, you'll collaborate with the SVP, F&B and Design to curate bold and inspiring product lines, manage a dynamic merchandising calendar, and craft experiences that captivate and satisfy every guest. From ensuring our outlets are a feast for the eyes to championing new trends in food and beverage retail, you'll be at the forefront of defining what Grab & Go means for Loews Hotels.

Who You Are :

Visionary Creative : You bring a unique sense of flair and artistic vision to every project, transforming spaces while keeping true to Loews' understated elegance.

Dynamic Collaborator : You excel at building strong relationships and thrive in a collaborative environment, seamlessly connecting with clients and team members.

Innovative Problem Solver : You love tackling complex challenges with creative solutions, always thinking outside the box to deliver exceptional results.

Meticulous and Driven : Your attention to detail and commitment to excellence ensure that you manage multiple projects with precision and efficiency.

Flexible Team Player : You embrace a team-oriented approach, valuing diverse perspectives and adapting to find the best path to success.

Veterans and military spouses encouraged to apply.

What You'll Do :

Merchandising & Product Sourcing

Partner with the SVP, Food & Beverage and Design to develop and curate new product assortments based on trend forecasting, customer insights, and whitespace opportunities.

Develop and present an overall product assortment for each season.

Own the assortment planning process across key categories, with a clear understanding of SKU productivity and lifecycle management.

Supervise product sourcing process to ensure that the merchandise consistently appeals to the customer's needs.

Manage and maintain seasonal merchandising calendar, ensuring alignment across design, sourcing, content, and marketing.

Shelf and merchandising design; create planograms to replenish and straighten up merchandise displays.

Maintain an eye for aesthetic cohesion, storytelling, and brand voice.

Merchandise product from shipments for F&B Grab & Go outlets.

Implement retail schematics and merchandising materials as assigned.

Carry out in-store visits according to Loews Hotels' merchandising steps and brand standards.

Remove damaged and discontinued merchandise from the display.

Develop customer intimacy through regular store visits and competitive shopping; apply findings with the F&B operations team.

Help store managers to maintain inventory by ensuring service and merchandise availability.

Enhance seasonal sales, seasonal displays, and new product launches.

Communicate effectively with store personnel regarding tasks, sales activities, promotions, and client / sales plan objectives.

Formulate pricing strategies through merchandising reviews, observing additional sales promotions, approval for clearance sales, and trend research.

Communicate with company management to recommend business opportunities and ways to increase sales and optimize profit.

Partner with F&B operations and stay current on trends in the F&B Grab & Go market space. Bring customer and market perspective to the product sourcing process.

Collaborate with sourcing staff to meet costing targets on all products developed seasonally.

Marketing & Brand Support

Support seasonal go-to-market plans with product briefs and launch timelines.

Partner cross-functionally with marketing to contribute to campaign planning and product storytelling across digital and social platforms.

Assist in analyzing product performance and customer feedback to inform future development and merchandising strategies.

Establish marketing strategy changes through departmental, operational, and financial reviews.

Identify content needs to support new product launches (e.g., photography, styling notes, product descriptions).

Other responsibilities :

Preserve the livelihood and reputation of F&B retail outlets by complying with legal policies and requirements.

Attend meetings and make presentations as needed.

Travel to hotels / locations to manage projects, meet with vendors, meeting property management teams, etc.

Required to attend / complete all mandatory training sessions and meetings.

Regular attendance in conformance with standards.

May be required to work varying schedules to reflect business needs.

Regularly lift 40 pounds, reach, bend, crouch, kneel, push, pull, and walk.

Push / pull a product cart.

Stand for several hours at a time.

Your Experience Includes :

Bachelor's degree in Retail Merchandising, Hospitality Management, Creative Arts, or relevant field preferred.

3-5 years of previous merchandising experience in F&B grab-and-go shops / retail outlets required.

Understanding of display techniques and how to create engaging presentations required.

Experience in monitoring inventory, achieving sales targets, and managing budgets.

Understanding of sales techniques, product knowledge, and consumer behavior is crucial.

Ability to address issues such as inventory shortages or display problems efficiently.

Proficient computer skills including the use of Microsoft Office Suite (Excel, Word, Teams, Project and PowerPoint).