Talent.com
Shift Leader

Shift Leader

Smashburger 1128 Oak LawnOak Lawn, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Shift Leader

Our first Smashburger restaurant opened in 2007 with one single notion in mind;  to serve a better burger !  Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”   We just build better .  Better Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work & lifestyle!

  • Tip share-earn up to $2 / hr. extra in tips
  • Get Paid $ to Refer your Friends
  • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work
  • Flexible schedules in a fun, family friendly, team environment
  • Medical, Dental and Vision Options
  • Paid time off – vacation and sick
  • 401K match (21 and older)
  • Employee Assistance Program
  • Fast track for career opportunities and management experience
  • Free uniform
  • Eligibility based off of time in position and average hours worked
  • Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions

Shift Leader Responsibilities

  • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will :
  • Manage the performance of both FOH & BOH employees
  • Promote a fun and positive work environment
  • Manage the effectiveness of people focused processes and systems
  • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
  • Reward and recognizes employee performance that exceeds company standards
  • Manage with integrity the daily completion of operational check lists to include
  • Line checks and uniform standards
  • Opening / closing check lists
  • Safe and deposit logs
  • Manage the guest experience metrics (NPS and OSAT)
  • Manage FSC operational standards daily
  • Ensure all food safety standards are followed & in compliance with local health depts.
  • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
  • Manage the successful onboarding and training for all new employees
  • Follow COGS management procedures for food ordering and inventory
  • Follow company cash policies to ensure minimal losses through theft or shortages
  • Manage daily labor
  • Shift Leader Requirements

  • Previous Shift Leader Experience
  • 90-day completion of train the trainer course
  • Flexible to work nights, weekends, and holidays
  • Follow Smashburger uniform standards
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • Must successfully complete Smashburger training program
  • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
  • People management skills to effectively select, assess, coach / counsel, develop, motivate, and lead restaurant teams
  • Excellent attention to detail
  • Proven time management, consistency, and organizational skills
  • Highly motivated, self-directed, and results driven
  • Physical ability to stand for extended periods of time and to move and lift boxes of food / supplies up to 50 lbs.
  • Ability to work in high temperatures
  • All applicants and employees have an equal opportunity for employment and advancement within Smashburger.  Smashburger is dedicated to the principles of equal employment opportunity.  We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.  This prohibition includes unlawful harassment based on any of these protected classes.  Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.  We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.  Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.

    We use eVerify to confirm U.S. Employment eligibility.

    https : / / smashburger.com / job -applicant-privacy-policy

    We use eVerify to confirm U.S. Employment eligibility.

    Create a job alert for this search

    Shift Leader • Oak Lawn, IL, US

    Related jobs
    • Promoted
    Shift Leader

    Shift Leader

    Jersey Mike'sHoffman Estates, IL, US
    Full-time
    Hey there, by now you have heard of Jersey Mike's, the fastest growing restaurant brand in the US.Come see what the fuss is all about. Work for the #1 Franchisee in the country.Also, you will ma...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader / Key Holder

    Shift Leader / Key Holder

    Hoffmann Oberweis DairyChicago, IL, US
    Full-time
    Just like our farm-fresh milk and super premium ice cream, a career at Oberweis is simply the best! Join our amazing team of friendly faces to work in a fun, goal-oriented work environment.With com...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Chicagoland Commissary LLCCicero, Illinois, United States, 60804
    Full-time
    Our Dunkin' in the Cicero area is hiring an experienced Shift Manager.We are looking for someone with at least 1 year of experience as a shift manager leading a team of 5 or more and either has an ...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Dunkin'Hobart, IN, US
    Full-time
    We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great ...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Smashburger 1746 Orland ParkOrland Park, IL, US
    Full-time
    Our first Smashburger restaurant opened in 2007 with one single notion in mind; .Better burgers takes better service, support and teamwork. That's why we treat our team membe...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Smashburger 1733 Michigan AveChicago, IL, US
    Full-time
    Our first Smashburger restaurant opened in 2007 with one single notion in mind; .Better burgers takes better service, support and teamwork. That's why we treat our team membe...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager

    Shift Manager

    EZCORPChicago, IL, US
    Full-time
    Retail Shift Manager (Lead Pawn Broker) At EZPawn.Pay range is based on experience from $18.We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way ...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Taco BellWestmont, IL, US
    Full-time
    As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests.You’ll play a key role ...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    27101 Jersey Mike's Homer GlenHomer Glen, IL, US
    Full-time
    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!.The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Panda Restaurant GroupHoffman Estates, IL, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Dave's Hot ChickenSchererville, IL, US
    Full-time
    The Shift Leader is responsible and accountable for all Restaurant activities while on duty.The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent w...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    McAlister's DeliMokena, IL, US
    Full-time
    As a shift leader, your responsibilities include training new associates, helping FOH run as smoothly as possible, and running your shift efficiently and effectively.Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Dave's Hot Chicken - NapervilleNaperville, IL, US
    Full-time
    DAVE'S HOT CHICKEN!!! - New restaurant coming into NAPERVILLE - .Be part of the HOTTEST BRAND!! - .Great TEAMWORK - STARTING WAGES based on experience - .The Shif...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Jersey Mike's SubsChicago, IL, US
    Full-time
    Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!.The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    ARPS PopeyesChicago, Illinois, United States, 60656
    Full-time
    A Shift Leader works directly with crew members to effectively operate the restaurant during their shift.The Shift Leader ensures that restaurants are clean and well maintained, that all company pr...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Insomnia CookiesEvanston, IL, United States
    Part-time
    You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, su...Show moreLast updated: 7 days ago
    Shift Leader

    Shift Leader

    Potbelly CorporateChicago, Illinois, United States, 60611
    Full-time
    Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a wa...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    OM Hoffman Estates Ice Cream IncHoffman Estates, Illinois, United States, 60169
    Full-time
    In coordination with General and Assistant Managers, provide leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A Shift Leader must be able to perfo...Show moreLast updated: 30+ days ago