Sales Services Support Specialist

Why Join Us?

As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024 and Newsweek's 2025 list of Americas Best Cybersecurity Companies. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Key Responsibilities

• Serve as a partner to the Sales organization by managing all post-sales operational activities - ensuring smooth order processing, billing accuracy, and customer satisfaction.
• Act as the main point of contact for all order-related matters, proactively identifying and resolving issues to ensure timely fulfillment and seamless customer experience.
• Drive continuous improvement by analyzing trends, identifying process gaps, and recommending solutions that enhance efficiency and customer experience.
• Collaborate cross-functionally with Finance, Operations, and Sales to streamline workflows and support business priorities.
• Provide training and mentorship to sales representatives and customers on tools, processes, and post-sales best practices.
• Continually learn and develop a working knowledge of all company processes and procedures; understand and support the department policies and procedures.
• Lead or contribute to projects and process optimization initiatives , focusing on automation, accuracy, and scalability. #LI-MG1

Qualifications

EOE M / F / Veterans / Disabled

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