Licensing Coordinator - Division of Gaming

Licensing Coordinator

The purpose of the Division of Gaming is to ensure that limited gaming is conducted honestly, fairly, and competitively, and is free from criminal and corrupt elements. The Licensing Unit is seeking a Licensing Coordinator to join their team. This position involves overseeing and coordinating a variety of licensing and regulatory tasks related to business applications, renewals, verifications, compliance, and training. The role requires a high level of decision-making, analysis, and organizational skills, as well as the ability to manage multiple complex tasks and handle sensitive information. The incumbent plays a key supportive role within the team by offering guidance, training, and procedural updates. Duties include, but are not limited to : tracking and managing licensing processes, including follow-ups on incomplete applications; denial tracking (30-day letters), fingerprint retrieval, and Tribal Tax and license verifications; ensuring business applications are complete, entering requisitions, and processing AVC payments, as well as providing Administrator support on Commission days; developing training materials and providing training for licensing staff, updating procedures, and ensuring regulatory compliance in all processes; updating procedures in the Division of Gaming and employee procedure manuals; receiving criminal histories of applicants following fingerprint / licensing processing; initiating proper tracking of all disciplinary actions for licensees; and checking in business applications to ensure completeness for processing.