Golf Outside Operations

Job title

Golf Outside Operations

Reports to

Head Golf Pro

Classification

Hourly, Full Time, Part Time, Nonexempt

Working Hours

As required

Job purpose

Provide optimal customer service to Members and Guests. Attempt to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Cart Barn, Valet, Starting and / or Course Play (Ranger). Enforces Dress Code Policy.

Duties and responsibilities

• Treat all members, guests, and employees with respect. Maintain friendly appearance; greet Members and Guests by name and with a smile.
• Ensure clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines.
• Maintain cleanliness of work area.
• Keep Supervisor promptly and fully informed of all problems or unusual matters of significance.
• Notify management if replacement is needed.
• Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety.
• Assist in training colleagues in proper safety techniques.

Practice Range – duties include :

Cart Barn – sample tasks include :

Valet – sample tasks include :

Starter – sample tasks include :

Ranger – sample tasks include :

Performs other duties as assigned.

Qualifications

Working conditions

Work is primarily outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and / or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitors and develops subordinates, visually monitor the operation areas, write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 4 hours without sitting. Ability to consistently lift, carry and load adaptive and other equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf's Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and / or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and / or from using scaffolding.

Use the following safety precautions when using an 8ft. ladder :

Direct reports

None

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