French Speaking Customer Service for Biotechnology industry

French Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We are excited to announce an opportunity for a French Speaking Customer Service professional in the Biotechnology industry. At Patrique Mercier Recruitment, we specialize in matching the best candidates with employers across various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures a perfect fit between candidates and jobs, catering specifically to multilingual individuals looking for their dream job abroad. This position is ideal for a customer service oriented individual who can effectively communicate with French-speaking clients in the Biotechnology field, ensuring their needs are met while providing exceptional support. Join our vibrant team to help make a difference in the world of biotechnology and become part of a dynamic company that values linguistic diversity and international career growth. Discover how Patrique Mercier Recruitment can help you embark on a fulfilling career path in your native language while working with clients who are leaders in the biotechnology sector.

Responsibilities

• Provide exceptional customer service and support to French-speaking clients in the biotechnology sector.
• Respond to customer inquiries via email, phone, and chat in a professional and timely manner.
• Resolve customer issues and complaints effectively while ensuring a positive customer experience.
• Educate clients about our biotechnology products and services, providing detailed information and support.
• Document all customer interactions and maintain accurate records in the customer management system.
• Collaborate with other departments to ensure seamless service delivery and issue resolution.
• Continuously improve customer service skills and product knowledge through ongoing training and development opportunities.