Director of Maintenance
ArtHaus PropertiesOakland, CA, United States9 days ago
Job type
- Full-time
Job descriptionOversee all maintenance activities, ensuring SLA compliance for emergency, urgent, and routine work orders. Standardize maintenance processes, checklists, and response protocols across the portfolio. Ensure efficient and high-quality unit turns to meet leasing schedules. Conduct routine property inspections to assess mechanical systems, building integrity, and service quality. Coordinate after-hours and weekend coverage for emergency response. Maintain operational readiness and collaborate with Regional and Area Managers to align site priorities with financial and resident satisfaction goals. Develop and manage a portfolio-wide preventive maintenance (PM) program. Ensure 100% completion of scheduled PM activities each month. Utilize Yardi Maintenance, EliseAI, and CMMS tools to track asset performance, completion rates, and recurring issues. Identify trends, reduce reactive maintenance, and extend the lifespan of building systems through data-driven insights. Oversee all service vendors across the portfolio — including HVAC, plumbing, electrical, landscaping, janitorial, pest control, and other key maintenance providers. Lead vendor sourcing, bidding, contract negotiation, and performance management. Ensure all vendors maintain current insurance, licensing, and compliance documentation. Conduct quarterly vendor performance reviews and maintain a preferred vendor matrix. Manage maintenance budgets and expense controls; review and approve repair and procurement invoices. Partner with Accounting and Operations to forecast, monitor, and reconcile maintenance-related expenditures. Ensure full compliance with OSHA, ADA, EPA, and California building and habitability codes. Conduct regular safety training, site audits, and compliance inspections. Maintain records of all life safety system testing, certifications, and regulatory requirements. Oversee risk prevention, environmental safety, and incident response protocols. Partner with HR and Legal to support insurance claims and compliance documentation. Oversee the operation and reporting integrity of Yardi Maintenance, EliseAI, and CMMS systems. Ensure real-time tracking of work orders, preventive maintenance tasks, and vendor activity. Monitor performance dashboards and deliver monthly maintenance reports to Operations leadership. Analyze data to identify operational gaps, system improvements, and efficiency opportunities. Maintain 95%+ accuracy in system entries and work order documentation. 7+ years of progressive maintenance or facilities leadership experience in multifamily or commercial real estate. Proven ability to manage multi-site maintenance teams and large vendor networks. Strong technical expertise in HVAC, electrical, plumbing, and building systems. Knowledge of California safety, compliance, and environmental standards. Budget management and cost-control experience in large portfolios. Proficiency with Yardi Maintenance, EliseAI, and CMMS platforms. Certification in Facility Management (CFM), EPA, or equivalent. Bachelor’s degree in Facilities or Construction Management preferred. Bilingual (English / Spanish) strongly preferred.
About ArtHaus Properties
The expanded ArtHaus Properties operating company is a wholly owned subsidiary of Arthaus Partners, purpose-built to manage and scale our vertically integrated residential platform. This role offers a rare opportunity to help shape the future of operations at a company on the verge of doubling its footprint, bringing structure, innovation, and excellence to a portfolio with significant near-term growth ahead. It’s an exciting moment to lead, build, and leave your mark.
The Director of Maintenance provides strategic and operational leadership for all maintenance and facilities functions across the ArtHaus portfolio. This role ensures asset reliability, safety, compliance, and service excellence through consistent field execution, proactive maintenance programs, and strong vendor management.
The Director oversees a regional network of Service Managers, Technicians, Porters, and service vendors , ensuring all work orders, unit turns, and preventive maintenance activities are completed on time and to ArtHaus standards. Working closely with the VP of Property Operations and the Regional leadership team, this position plays a critical role in achieving operational efficiency, resident satisfaction, and long-term asset performance.
Essential Duties and Responsibilities
Leadership & Team Development
- Lead, mentor, and evaluate Service Managers, Technicians, and Porters across multiple sites.
- Foster a culture of accountability, safety, and professional growth.
- Recruit, onboard, and train maintenance team members to meet operational and technical standards.
- Conduct performance evaluations, safety audits, and ongoing technical training programs.
- Drive engagement and retention across maintenance teams through structured feedback and coaching.
Maintenance Operations
Preventive Maintenance & Asset Health
Vendor & Budget Management
Safety, Compliance & Risk Management
Systems, Reporting & Data Integrity
Qualifications
Required :
Preferred :
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Director Of Maintenance • Oakland, CA, United States
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