SMB Solutions Consultant

Overview

Chicago, IL, San Francisco, CA or Redwood City, CA

WHAT IS BOX?

Box (NYSE : BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day : contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Innovation and speed are our greatest competitive differentiators. We need you to think about how to sell Box to enterprise customers, find sticky use cases, and drive a value-based conversation with a diverse set of customers.

This role has quarterly and annual quota objectives working in tandem with the Sales organization. The SC will have responsibility for maintaining, scaling, and improving Box Consulting's sales infrastructure, methods, processes, templates, and tools. The SC is also responsible for ensuring successful internal project hand-offs once the SOW is sold and maintenance of an ongoing relationship with the Customer to identify future opportunities to help customers accelerate their content management maturation and journey.

What you'll do

As part of the Box Consulting practice, the Solutions Consultant (SC) is responsible for positioning and selling high-value, outcome-oriented consulting engagements to Box's largest enterprise customers. You will execute as a leader for the region and work with the regional sales teams to effectively drive both net new deals and existing deals. The ideal candidate has a track record of delivering high value, complex technology consulting and leading the end to end sales process - solution design, scoping, negotiating - with enterprise customers.

The SC will interface directly with C-Suite and leadership at strategic enterprise accounts to pitch, solution, negotiate, and close consulting deals, working with Box's sales team to craft the value proposition of a proposed solution and BC SMEs to accurately scope and estimate the level of effort. The ability to help shape a deal, think critically and creatively, as well as leverage other resources effectively is paramount to success.

The SC also leads the creation, presentation and delivery of the final Statement of Work (SOW) to ensure Box enterprise customers are set up for successful engagements. The SC may partner with the Account team during the discovery and demonstration process to ensure that the customer's requirements are fully understood and included in the implementation SOW.

In order to be a successful Solution Consultant for Box Consulting, you have the "sell, delivery, sell" attitude. Ideally you come from a professional services or consulting background especially with SaaS and Enterprise technology experience. You work collaboratively with Sales team members, Solution Architects, and Customer Success Managers to validate in and out of scope requirements and assist with solutioning. You will work effectively with the Box Consulting management team to determine the best approach to consulting service offerings based on prospect and scope. You can fluently drive pricing and SOW discussions to customers, mapping their budget and priorities to the scope and deployment strategy. Above all, you being part of a team that can help truly move the needle for our Customers and drive impact to the overall business!

Who you are

• 4+ years of consulting / professional services and solutions experience in an enterprise content management discipline
• Experience with managing discovery, scoping, and selling Statements of Work
• Ability to sell the vision of our technology solutions and also paint the picture of the full possibilities with Box
• Ability to articulate, defend and drive strategy at all levels of the organization internally and externally
• Understand Customer's technology stack and make specific recommendations on how Box Consulting can help drive business outcomes
• Can demonstrate a strong ability to uncover customer needs, align those to solution concepts that result in SOWs and projects to drive outcomes
• Are able to navigate complex sales cycles and manage multiple relationships in which Box Consulting, solution partners and ISVs may all play a role
• Expected to present and maintain strategy and account plans mapped to the region's goals and execute against these
• Strong partnership mentality and ability to influence and drive actions outside of your direct team including : product, sales, partnerships and delivery teams

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles : Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco : Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

Interviews and offers are subject to Box policy and legal requirements. This description reflects Box's current hiring practices and may be updated.

Interested in building your career at Box? Get future opportunities sent straight to your email.

J-18808-Ljbffr