Client Coordinator Receptionist - Spanish Bilingual

Client Coordinator Receptionist - Spanish Bilingual

Consejo Counseling and Referral Service is looking to hire a Full Time Client Coordinator for our South Park location .

Relocation Cost Assistance plus Sign on Bonus.

We also offer exceptional benefits , including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off .

Summary of Job Description :

This position has a dual role within Consejo Counseling and Referral Service. Reporting directly to the Clinical Supervisor, administrative support staff will have primary duties in the screener role and receptionist; as well as supporting Consejo's leadership team.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Conduct telephone screening for client referrals for the mental health program.
• As needed, conduct face-to-face client screenings for the Children's and Family Services and the Adult and Adult with Disabilities Mental Health Departments.
• Consult with therapist, mental health program managers / supervisors as needed to determine response time.
• Handle crises as they arise during screening or via incoming telephone calls received from the public during business hours.
• Maintain cooperative working relationship with agency staff, community and social and health services agencies.
• Requests files from medical records for returning clients.
• Participate in required agency training and staff meetings.
• Maintain close contact with program managers and supervisors.
• Ensure proper intervention and follow up with staff cooperation.
• Ensure proper intervention and follow up of screenings.
• Refer clients to appropriate services within the agency and / or community agencies.
• Coordinate crisis responses with the appropriate department or agency.
• Schedule screening appointments and obtain necessary all documentation during the screening process.
• Track the screenings and intake appointments.
• Contact client one day prior to the intake interview to ensure appointment is kept or re-schedule as needed.
• Assign client numbers.
• Responsible for Front Desk Support
• Provide reminder calls to clients who have scheduled appointments.
• Schedule Doctor's appointments
• Manage multi-line phone system, including answering questions, directing calls and transfer calls as necessary.
• Process client payments, reconcile daily as required.
• Provide word processing, spreadsheet and data base computer support for staff as assigned.
• Process miscellaneous funds received in the agency.
• Greet clients and advise therapists and other providers of client arrivals.
• Greet and direct visitors as appropriate.
• Sort and distribute incoming mail, and meter outgoing mail for postal pickup.
• Create charts as required and requested.
• Provide copying support service for staff as assigned.
• Maintain inventory stock of agency / department forms.
• Monitor supply inventory and alert Supervisor of needs.
• Maintain office equipment in a serviceable condition.
• Provide agency / community resource information to clients / visitors as directed.
• Provide administrative support to senior management as directed.
• Assist in updating agency website as necessary.
• Order office supplies for all agency
• Fulfill other duties as may be assigned to meet agency operations needs.

QUALIFICATIONS :

WORK SCHEDULE

This position works a typical schedule of 8AM - 5 PM, Monday to Friday .

SALARY

$21.00 - $25.24 / hr. depending on experience and qualifications.

READY TO JOIN OUR TEAM?

We understand that your time is valuable, so we have designed a quick and easy application process. If you are a good fit for this position, we encourage you to complete our mobile-friendly application. We are excited to meet you and discuss how you can contribute to our team!

Consejo Counseling and Referral Service is an E-Verify and Equal Employment Opportunity Employer.

Job Posted by ApplicantPro