Senior Real Estate Operations Consultant

OhioHealth Operations Assistant

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more in our careers and in our communities.

Job Description Summary : The individual in this position is responsible for assisting in the operations of the OHREG team in the management of OhioHealth's ambulatory building portfolio. This may include the responsibility of overseeing all vendor contracts, ensuring accreditation compliance, maintenance and upkeep of the work order system, executing the RFP process and supporting projects as needed. This position will report on various metrics and KPIs for the entire Real Estate Group.

Responsibilities And Duties :

• Partners with department and hospital leadership to develop operational strategies and programs to support regulatory compliance, service delivery models, environmental health / safety and disaster preparedness and quality assurance.
• Uses data and metrics to monitor and maintain appropriate staffing levels, use of overtime and meets productivity goals.
• Interacts and collaborates extensively with department leadership with the implementation of system, facility and departmental needs, goals and strategic initiatives.
• Identifies, develops and implements protocols, policy and procedures as well as measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans.
• Ensures and documents regulatory compliance, work standards, codes and safety regulations.
• Develops and implements protocols for compliance of all areas of responsibility including, but not limited to utility management, life safety, and code compliance with all authorities having jurisdiction.
• Responsible for safety functions including emergency preparedness, disaster recovery and business continuity.
• Provides facilities management, including planning and oversight of short and long-term facilities projects, and acts as a liaison during design and the construction phase for facilities.
• Monitors workflow and work order completion using analytical data from the maintenance management system to improve productivity and customer service.
• Uses data and metrics to monitor and maintain appropriate staffing levels, productivity targets and meets overtime targets.
• Works to assure compliance with ongoing continuing education requirements for department staff.
• Provides input during the design and construction phases of projects to ensure facilities standards are followed.
• Does customer service recovery when needed, and analyzes root cause to prevent scheduling errors, delays or defects.
• Provides facilities management support including planning and oversight of short and long-term facilities projects and is a liaison for building services.
• Meets regularly with customers to maintain positive business relationships, and eliminates barriers.
• Represents department during the construction process, construction meetings and during project punch-out and commissioning.

Minimum Qualifications :

Specialized Knowledge :

Desired Attributes :

Work Shift : Day

Scheduled Weekly Hours : 40

Department : Property Management Admin

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment