Head of Strategy and Operations, gUP, gSO

Head of Strategy and Operations, gUP, gSO

Join to apply for the Head of Strategy and Operations, gUP, gSO role at Google

The application window will be open until at least November 3, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Applicants in the County of Los Angeles : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco : Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

This role may also be located in our Playa Vista, CA campus.

Note : By applying to this position you will have an opportunity to share your preferred working location from the following : Sunnyvale, CA, USA; Atlanta, GA, USA; Boulder, CO, USA; Mountain View, CA, USA; Los Angeles, CA, USA; San Bruno, CA, USA; San Francisco, CA, USA .

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 8 years of experience with an advanced degree.
• 5 years of experience working with executive stakeholders.
• Experience in managing teams.

Preferred qualifications

About The Job

gTech’s Strategy and Operations team (gSO) is made up of strategic partners and trusted advisors that drive success and transformative changes for gTech. We create value through deep functional and business expertise combined with analytical excellence to formulate and deliver strategies. Using core capabilities such as strategy, analytics, and communications, we empower gTech to do amazing things to land the present, and build for the future. The purpose of the gUP gSO team is to function as internal consultants, providing business critical insights using internal and external resources, ensuring cross‑functional alignment of goals and execution, and managing change management initiatives.

In this role, you will lead strategy development and execution with executive leadership for gTech Users and Products (gUP), one of Google’s largest operating teams, which is responsible for providing customer care and technical support for nearly all Google products. You will have an opportunity to shape how Google launches products, how we provide support, how we drive efficiencies across a global operations team, develop scalable processes, onboard new partners, resolve top user issues, and how we provide technical implementation services to some of Google's most strategic partners. You will focus on driving the company priorities with day‑to‑day operations through organizational design, long‑term planning, and management support. Additionally, you will mentor and coach a team of strategy consultants. You will use your business skills to craft stories and discover insights to help gUP make wide‑ranging business decisions.

The Go‑to‑Market Operations (GtM) team ensures Google's complex and ever‑evolving Ads business runs smoothly. We are instrumental in setting go‑to‑market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

The US base salary range for this full‑time position is $227,000-$320,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

General Business, Strategy / Planning, and Consulting

Industries

Information Services and Technology, Information and Internet

#J-18808-Ljbffr